Screen freeze when watching video in VLC

Bug #1619542 reported by Art Pina
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

Screen freezes when I watch video in VLC media player. Moving mouse is
  of no use and Ctrl + Alt + T short cut does not launch terminal. But I
  Could hear the audio even after screen freeze.

  If I press Ctrl + Alt + F1 and wait for several minutes switches to
  console. Then switching to GUI brings back the screen and I am able to
  work as usual.

I was told I should file a new report with the Ubuntu repository kernel (not mainline/upstream).
I had filed it against VLC initially.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-36-generic 4.4.0-36.55
ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
Uname: Linux 4.4.0-36-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: pinaar 7369 F.... pulseaudio
 /dev/snd/controlC0: pinaar 7369 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Sep 1 22:26:15 2016
HibernationDevice: RESUME=UUID=2c0487df-e541-4dbc-b0b2-abde7e5ff527
InstallationDate: Installed on 2015-07-19 (411 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150724)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-36-generic root=/dev/mapper/ubuntu--vg-root ro net.ifnames=0 biosdevname=0 quiet splash nomodeset
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-36-generic N/A
 linux-backports-modules-4.4.0-36-generic N/A
 linux-firmware 1.158~ubuntu16.04.1~ppa1
RfKill:

SourcePackage: linux
UpgradeStatus: Upgraded to xenial on 2016-04-24 (130 days ago)
dmi.bios.date: 04/20/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.90
dmi.board.name: X99 Extreme4
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.90:bd04/20/2015:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnX99Extreme4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

Revision history for this message
Art Pina (pinaart) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Art Pina, thank you for reporting this and helping make Ubuntu better.

As per http://asrock.com/mb/Intel/X99%20Extreme4/?cat=Download&os=BIOS an update to your computer's buggy, insecure, and outdated BIOS is available (3.40). When you update to this following https://help.ubuntu.com/community/BIOSUpdate how does this improve the situation?

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

Also, you don't have to create a new report.

It is most helpful that after the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on how this improves the situation.
3) Please mark this report Status Confirmed.

If it's not reproducible, please mark this as Invalid.

Thank you for your help.

tags: added: bios-outdated-3.40
Changed in linux (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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