Keyboard.doesn't.work

Bug #1617120 reported by Lidia Vitanova
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

I.upgrade.new.version.ubuntu.from.14.04.to.16.04.But.some.key.of.my.keyboard.do.not.work.As.example.spacebar.,numbers:4,6,shift.also.How.to.fix.the.problem?My.pc.is.Toshiba.satellite.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-34-generic 4.4.0-34.53
ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15
Uname: Linux 4.4.0-34-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: lidka 3460 F.... pulseaudio
 /dev/snd/controlC1: lidka 3460 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Aug 26 11:03:00 2016
HibernationDevice: RESUME=UUID=e3565ab2-aa9d-47f7-af40-6960a7cb95ed
InstallationDate: Installed on 2014-01-13 (955 days ago)
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
MachineType: TOSHIBA SATELLITE L850-18W
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic root=UUID=b2751d87-2d6e-4ece-8a83-dae4bc3daf9a ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-34-generic N/A
 linux-backports-modules-4.4.0-34-generic N/A
 linux-firmware 1.157.3
SourcePackage: linux
UpgradeStatus: Upgraded to xenial on 2016-08-10 (15 days ago)
dmi.bios.date: 06/27/2012
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.60
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Type2 - Board Product Name1
dmi.board.vendor: Type2 - Board Vendor Name1
dmi.board.version: Type2 - Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvr1.60:bd06/27/2012:svnTOSHIBA:pnSATELLITEL850-18W:pvrPSKDNE-00N00FB3:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: SATELLITE L850-18W
dmi.product.version: PSKDNE-00N00FB3
dmi.sys.vendor: TOSHIBA

Revision history for this message
Lidia Vitanova (vitanova-lidia) wrote :
Changed in linux (Ubuntu):
status: New → Incomplete
status: Incomplete → Opinion
status: Opinion → Invalid
status: Invalid → New
assignee: nobody → Lidia Vitanova (vitanova-lidia)
information type: Public → Private
description: updated
information type: Private → Private Security
information type: Private Security → Public
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.8 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.8-rc3

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
penalvch (penalvch)
tags: added: bios-outdated-6.80
Changed in linux (Ubuntu):
assignee: Lidia Vitanova (vitanova-lidia) → nobody
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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