Firefox fails to print
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
firefox (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
When performing a print operation to a locally attached USB printer, the dialogs indicate the the print job was submitted successfully. There is no response from the printer and no print output.
Printing the same content to PDF does work and produces as PDF file. Opening that PDF in Evince and printing it to the locally attached USB printer does work.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: firefox 48.0+build2-
ProcVersionSign
Uname: Linux 4.4.0-34-generic x86_64
AddonCompatChec
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
BuildID: 20160728203720
Channel: Unavailable
CurrentDesktop: Unity
Date: Sun Aug 21 10:58:52 2016
EcryptfsInUse: Yes
ExecutablePath: /usr/lib/
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExt
IpRoute:
default via 192.168.1.1 dev wlp2s0 proto static metric 600
169.254.0.0/16 dev wlp2s0 scope link metric 1000
192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.240 metric 600
LocalLibraries: /<email address hidden>
Locales: extensions.sqlite corrupt or missing
PrefSources:
prefs.js
[Profile]/<email address hidden>
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=
RunningIncompat
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/29/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.05.06RS76
dmi.board.
dmi.board.name: Lemur
dmi.board.vendor: System76, Inc.
dmi.board.version: lemu6
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: System76, Inc.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: Lemur
dmi.product.
dmi.sys.vendor: System76, Inc.
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version.
When you test it and it is still an issue, kindly upload the updated logs by running only once:
apport-collect 1615388
and any other logs that are relevant for this particular issue.