Ubuntu
xorg package

TouchPad does not work

Bug #1612782 reported by Nikolaos Georgiou on 2016-08-12

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	xorg (Ubuntu)	Expired	Low	Unassigned

Bug Description

Trying out xubuntu 16.04.1 LTS on a Samsung 700T1C laptop. The laptop has 3 input devices: touchpad, stylus and touch screen. Stylus works fine, touch screen partially works (multitouch does not work) but touchpad does not work at all.

Note that it's been recognized (USB Keyboard+SmartPad):

xubuntu@xubuntu:/proc/bus/input$ xinput --list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Wacom ISDv4 EC Pen stylus id=9 [slave pointer (2)]
⎜ ↳ Wacom ISDv4 EC Pen eraser id=16 [slave pointer (2)]
⎜ ↳ Atmel Atmel maXTouch Digitizer id=10 [slave pointer (2)]
⎜ ↳ USB Keyboard+SmartPad id=13 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Power Button id=8 [slave keyboard (3)]
    ↳ WebCam SC-50AFL11C54N id=11 [slave keyboard (3)]
    ↳ USB Keyboard+SmartPad id=12 [slave keyboard (3)]
    ↳ WebCam SC-20HDM12347N id=14 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=15 [slave keyboard (3)]
xubuntu@xubuntu:/proc/bus/input$

and it has the following properties:

xubuntu@xubuntu:/proc/bus/input$ xinput --list-props 13
Device 'USB Keyboard+SmartPad':
Device Enabled (139): 1
Coordinate Transformation Matrix (141): 1.000000, 0.000000, 0.000000, 0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000
Device Accel Profile (261): 0
Device Accel Constant Deceleration (262): 1.000000
Device Accel Adaptive Deceleration (263): 1.000000
Device Accel Velocity Scaling (264): 10.000000
Device Product ID (257): 1267, 1856
Device Node (258): "/dev/input/event7"
Evdev Axis Inversion (297): 0, 0
Evdev Axes Swap (299): 0
Axis Labels (300): "Rel X" (149), "Rel Y" (150), "Rel Horiz Wheel" (319), "Rel Dial" (320), "Rel Vert Wheel" (321)
Button Labels (301): "Button Left" (142), "Button Middle" (143), "Button Right" (144), "Button Wheel Up" (145), "Button Wheel Down" (146), "Button Horiz Wheel Left" (147), "Button Horiz Wheel Right" (148), "Button Side" (317), "Button Extra" (318), "Button Unknown" (289), "Button Unknown" (289), "Button Unknown" (289), "Button Unknown" (289)
Evdev Scrolling Distance (302): 1, 1, 1
Evdev Middle Button Emulation (303): 0
Evdev Middle Button Timeout (304): 50
Evdev Third Button Emulation (305): 0
Evdev Third Button Emulation Timeout (306): 1000
Evdev Third Button Emulation Button (307): 3
Evdev Third Button Emulation Threshold (308): 20
Evdev Wheel Emulation (309): 0
Evdev Wheel Emulation Axes (310): 0, 0, 4, 5
Evdev Wheel Emulation Inertia (311): 10
Evdev Wheel Emulation Timeout (312): 200
Evdev Wheel Emulation Button (313): 4
Evdev Drag Lock Buttons (314): 0

evtest also indicates that the device is recognized. When I swipe over the touchpad while evtest is running I get output:

xubuntu@xubuntu:/proc/bus/input$ sudo evtest /dev/input/event7
Input driver version is 1.0.1
Input device ID: bus 0x3 vendor 0x4f3 product 0x740 version 0x110
Input device name: "USB Keyboard+SmartPad"
Supported events:
  Event type 0 (EV_SYN)
  Event type 1 (EV_KEY)
    Event code 1 (KEY_ESC)
    Event code 28 (KEY_ENTER)
    Event code 74 (KEY_KPMINUS)
    Event code 78 (KEY_KPPLUS)
    Event code 103 (KEY_UP)
    Event code 105 (KEY_LEFT)
    Event code 106 (KEY_RIGHT)
    Event code 108 (KEY_DOWN)
    Event code 113 (KEY_MUTE)
    Event code 114 (KEY_VOLUMEDOWN)
    Event code 115 (KEY_VOLUMEUP)
    Event code 116 (KEY_POWER)
    Event code 119 (KEY_PAUSE)
    Event code 128 (KEY_STOP)
    Event code 130 (KEY_PROPS)
    Event code 131 (KEY_UNDO)
    Event code 133 (KEY_COPY)
    Event code 134 (KEY_OPEN)
    Event code 135 (KEY_PASTE)
    Event code 136 (KEY_FIND)
    Event code 137 (KEY_CUT)
    Event code 138 (KEY_HELP)
    Event code 139 (KEY_MENU)
    Event code 140 (KEY_CALC)
    Event code 142 (KEY_SLEEP)
    Event code 143 (KEY_WAKEUP)
    Event code 144 (KEY_FILE)
    Event code 150 (KEY_WWW)
    Event code 152 (KEY_SCREENLOCK)
    Event code 155 (KEY_MAIL)
    Event code 156 (KEY_BOOKMARKS)
    Event code 158 (KEY_BACK)
    Event code 159 (KEY_FORWARD)
    Event code 161 (KEY_EJECTCD)
    Event code 163 (KEY_NEXTSONG)
    Event code 164 (KEY_PLAYPAUSE)
    Event code 165 (KEY_PREVIOUSSONG)
    Event code 166 (KEY_STOPCD)
    Event code 167 (KEY_RECORD)
    Event code 168 (KEY_REWIND)
    Event code 169 (KEY_PHONE)
    Event code 171 (KEY_CONFIG)
    Event code 172 (KEY_HOMEPAGE)
    Event code 173 (KEY_REFRESH)
    Event code 174 (KEY_EXIT)
    Event code 177 (KEY_SCROLLUP)
    Event code 178 (KEY_SCROLLDOWN)
    Event code 181 (KEY_NEW)
    Event code 206 (KEY_CLOSE)
    Event code 207 (KEY_PLAY)
    Event code 208 (KEY_FASTFORWARD)
    Event code 209 (KEY_BASSBOOST)
    Event code 210 (KEY_PRINT)
    Event code 212 (KEY_CAMERA)
    Event code 216 (KEY_CHAT)
    Event code 217 (KEY_SEARCH)
    Event code 219 (KEY_FINANCE)
    Event code 224 (KEY_BRIGHTNESSDOWN)
    Event code 225 (KEY_BRIGHTNESSUP)
    Event code 228 (KEY_KBDILLUMTOGGLE)
    Event code 234 (KEY_SAVE)
    Event code 235 (KEY_DOCUMENTS)
    Event code 240 (KEY_UNKNOWN)
    Event code 241 (KEY_VIDEO_NEXT)
    Event code 244 (KEY_BRIGHTNESS_ZERO)
    Event code 256 (BTN_0)
    Event code 257 (BTN_1)
    Event code 272 (BTN_LEFT)
    Event code 273 (BTN_RIGHT)
    Event code 274 (BTN_MIDDLE)
    Event code 275 (BTN_SIDE)
    Event code 276 (BTN_EXTRA)
    Event code 353 (KEY_SELECT)
    Event code 354 (KEY_GOTO)
    Event code 358 (KEY_INFO)
    Event code 362 (KEY_PROGRAM)
    Event code 366 (KEY_PVR)
    Event code 370 (KEY_SUBTITLE)
    Event code 372 (KEY_ZOOM)
    Event code 374 (KEY_KEYBOARD)
    Event code 376 (KEY_PC)
    Event code 377 (KEY_TV)
    Event code 378 (KEY_TV2)
    Event code 379 (KEY_VCR)
    Event code 380 (KEY_VCR2)
    Event code 381 (KEY_SAT)
    Event code 383 (KEY_CD)
    Event code 384 (KEY_TAPE)
    Event code 386 (KEY_TUNER)
    Event code 387 (KEY_PLAYER)
    Event code 389 (KEY_DVD)
    Event code 392 (KEY_AUDIO)
    Event code 393 (KEY_VIDEO)
    Event code 396 (KEY_MEMO)
    Event code 397 (KEY_CALENDAR)
    Event code 398 (KEY_RED)
    Event code 399 (KEY_GREEN)
    Event code 400 (KEY_YELLOW)
    Event code 401 (KEY_BLUE)
    Event code 402 (KEY_CHANNELUP)
    Event code 403 (KEY_CHANNELDOWN)
    Event code 405 (KEY_LAST)
    Event code 407 (KEY_NEXT)
    Event code 408 (KEY_RESTART)
    Event code 409 (KEY_SLOW)
    Event code 410 (KEY_SHUFFLE)
    Event code 412 (KEY_PREVIOUS)
    Event code 416 (KEY_VIDEOPHONE)
    Event code 417 (KEY_GAMES)
    Event code 418 (KEY_ZOOMIN)
    Event code 419 (KEY_ZOOMOUT)
    Event code 420 (KEY_ZOOMRESET)
    Event code 421 (KEY_WORDPROCESSOR)
    Event code 422 (KEY_EDITOR)
    Event code 423 (KEY_SPREADSHEET)
    Event code 424 (KEY_GRAPHICSEDITOR)
    Event code 425 (KEY_PRESENTATION)
    Event code 426 (KEY_DATABASE)
    Event code 427 (KEY_NEWS)
    Event code 428 (KEY_VOICEMAIL)
    Event code 429 (KEY_ADDRESSBOOK)
    Event code 430 (KEY_MESSENGER)
    Event code 431 (KEY_DISPLAYTOGGLE)
    Event code 432 (KEY_SPELLCHECK)
    Event code 433 (KEY_LOGOFF)
    Event code 439 (KEY_MEDIA_REPEAT)
    Event code 442 (KEY_IMAGES)
    Event code 576 (KEY_BUTTONCONFIG)
    Event code 577 (KEY_TASKMANAGER)
    Event code 578 (KEY_JOURNAL)
    Event code 579 (KEY_CONTROLPANEL)
    Event code 580 (KEY_APPSELECT)
    Event code 581 (KEY_SCREENSAVER)
    Event code 582 (KEY_VOICECOMMAND)
    Event code 592 (KEY_BRIGHTNESS_MIN)
    Event code 593 (KEY_BRIGHTNESS_MAX)
  Event type 2 (EV_REL)
    Event code 0 (REL_X)
    Event code 1 (REL_Y)
    Event code 6 (REL_HWHEEL)
    Event code 7 (REL_DIAL)
    Event code 8 (REL_WHEEL)
  Event type 3 (EV_ABS)
    Event code 32 (ABS_VOLUME)
      Value 0
      Min 0
      Max 572
    Event code 40 (ABS_MISC)
      Value 0
      Min 0
      Max 255
    Event code 41 (?)
      Value 0
      Min 0
      Max 255
    Event code 42 (?)
      Value 0
      Min 0
      Max 255
    Event code 43 (?)
      Value 0
      Min 0
      Max 255
    Event code 44 (?)
      Value 1
      Min 0
      Max 255
    Event code 45 (?)
      Value 0
      Min 0
      Max 255
    Event code 46 (?)
      Value 0
      Min 0
      Max 255
    Event code 47 (ABS_MT_SLOT)
      Value 0
      Min 0
      Max 255
    Event code 48 (ABS_MT_TOUCH_MAJOR)
      Value 0
      Min 0
      Max 255
    Event code 49 (ABS_MT_TOUCH_MINOR)
      Value 0
      Min 0
      Max 255
    Event code 50 (ABS_MT_WIDTH_MAJOR)
      Value 0
      Min 0
      Max 255
    Event code 51 (ABS_MT_WIDTH_MINOR)
      Value 0
      Min 0
      Max 255
    Event code 52 (ABS_MT_ORIENTATION)
      Value 0
      Min 0
      Max 255
    Event code 53 (ABS_MT_POSITION_X)
      Value 0
      Min 0
      Max 255
    Event code 54 (ABS_MT_POSITION_Y)
      Value 0
      Min 0
      Max 255
    Event code 55 (ABS_MT_TOOL_TYPE)
      Value 0
      Min 0
      Max 255
    Event code 56 (ABS_MT_BLOB_ID)
      Value 0
      Min 0
      Max 255
    Event code 57 (ABS_MT_TRACKING_ID)
      Value 0
      Min 0
      Max 255
    Event code 58 (ABS_MT_PRESSURE)
      Value 0
      Min 0
      Max 255
    Event code 59 (ABS_MT_DISTANCE)
      Value 0
      Min 0
      Max 255
    Event code 60 (ABS_MT_TOOL_X)
      Value 0
      Min 0
      Max 255
  Event type 4 (EV_MSC)
    Event code 4 (MSC_SCAN)
Key repeat handling:
  Repeat type 20 (EV_REP)
    Repeat code 0 (REP_DELAY)
      Value 250
    Repeat code 1 (REP_PERIOD)
      Value 33
Properties:
Testing ... (interrupt to exit)
Event: time 1471030093.355970, type 3 (EV_ABS), code 44 (?), value 0
Event: time 1471030093.355970, type 3 (EV_ABS), code 41 (?), value 1
Event: time 1471030093.355970, -------------- SYN_REPORT ------------
Event: time 1471030093.363964, type 3 (EV_ABS), code 50 (ABS_MT_WIDTH_MAJOR), value 0
Event: time 1471030093.363964, -------------- SYN_REPORT ------------
Event: time 1471030093.491892, type 3 (EV_ABS), code 51 (ABS_MT_WIDTH_MINOR), value 1
Event: time 1471030093.491892, -------------- SYN_REPORT ------------
Event: time 1471030093.499888, type 3 (EV_ABS), code 51 (ABS_MT_WIDTH_MINOR), value 0
Event: time 1471030093.499888, -------------- SYN_REPORT ------------
Event: time 1471030093.555893, type 3 (EV_ABS), code 53 (ABS_MT_POSITION_X), value 1
Event: time 1471030093.555893, -------------- SYN_REPORT ------------
Event: time 1471030093.571898, type 3 (EV_ABS), code 53 (ABS_MT_POSITION_X), value 0
Event: time 1471030093.571898, -------------- SYN_REPORT ------------
Event: time 1471030093.771913, type 3 (EV_ABS), code 52 (ABS_MT_ORIENTATION), value 1
Event: time 1471030093.771913, -------------- SYN_REPORT ------------
Event: time 1471030093.779911, type 3 (EV_ABS), code 52 (ABS_MT_ORIENTATION), value 0
Event: time 1471030093.779911, -------------- SYN_REPORT ------------
Event: time 1471030093.819902, type 3 (EV_ABS), code 50 (ABS_MT_WIDTH_MAJOR), value 1
Event: time 1471030093.819902, -------------- SYN_REPORT ------------
Event: time 1471030093.843904, type 3 (EV_ABS), code 44 (?), value 1
Event: time 1471030093.843904, type 3 (EV_ABS), code 41 (?), value 0
Event: time 1471030093.843904, -------------- SYN_REPORT ------------

Please let me know what more information I can provide.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
Uname: Linux 4.4.0-31-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CasperVersion: 1.376
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Fri Aug 12 19:20:38 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Samsung Electronics Co Ltd 3rd Gen Core processor Graphics Controller [144d:c0e1]
LiveMediaBuild: Xubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 700T1C
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/hostname.seed boot=casper quiet splash ---
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/15/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P10AAT.050.140215.dg
dmi.board.asset.tag: No Asset Tag
dmi.board.name: XE700T1C-A02NL
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: SEC_SW_REVISION_1234567890ABCD
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 8
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP10AAT.050.140215.dg:bd02/15/2014:svnSAMSUNGELECTRONICSCO.,LTD.:pn700T1C:pvrP10AAT:rvnSAMSUNGELECTRONICSCO.,LTD.:rnXE700T1C-A02NL:rvrSEC_SW_REVISION_1234567890ABCD:cvnSAMSUNGELECTRONICSCO.,LTD.:ct8:cvrN/A:
dmi.product.name: 700T1C
dmi.product.version: P10AAT
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Fri Aug 12 20:12:02 2016
xserver.configfile: default
xserver.errors:
Wacom ISDv4 EC Pen stylus: Invalid type 'cursor' for this device.
Wacom ISDv4 EC Pen stylus: Invalid type 'touch' for this device.
Wacom ISDv4 EC Pen stylus: Invalid type 'pad' for this device.
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 12637
vendor AUO
xserver.version: 2:1.18.3-1ubuntu2.2

Tags:

Revision history for this message

Nikolaos Georgiou (nikolaos-georgiou) wrote on 2016-08-12:

BootLog.txt Edit (994 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (62.5 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (5.6 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (1.0 MiB, text/plain; charset="utf-8")
JournalErrors.txt Edit (14.4 KiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (1.0 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (3.5 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (14.6 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (1.0 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.8 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.4 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (6.7 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (178.2 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (28.5 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (7.2 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (11.5 KiB, text/plain; charset="utf-8")
xserver.devices.txt Edit (577 bytes, text/plain; charset="utf-8")

Revision history for this message

penalvch (penalvch) wrote on 2016-09-01:

Nikolaos Georgiou, thank you for reporting this and helping make Ubuntu better.

In order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically requested to do so.

It is most helpful that after testing of the latest upstream kernel is complete, you mark this report Status Confirmed.

Lastly, to keep this issue relevant to upstream, please continue to test the latest mainline kernel as it becomes available.

Thank you for your help.