Ubuntu software installer freezes while installing Opera

Bug #1611478 reported by Stan
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
gnome-software (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

Downloaded latest .deb from Opera (amd64), and opened it with software installer. Software installer started out fine, got authentication, then froze. It has 'installing' in the little box near the top under the name of the software 'Opera-stable'. Didn't work on second download either, so doubt it is corruption of download. No messages issued describing why it froze, no time-out happened to rescue the situation, nothing presented to tell anyone where it was when it froze, just frozen box.

Tags: bot-comment
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1611478/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
affects: ubuntu → gnome-software (Ubuntu)
Revision history for this message
Stan (stanfl) wrote :

The freeze occurs near the final step in the process. After rebooting, Opera was installed and appears to operate correctly.

Changed in gnome-software (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-software (Ubuntu):
status: New → Confirmed
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