no funktion of the shortcuts for switching the workspaces while using citrix client

[rkabelich]

Binary package hint: gnome-panel

hi,
when i use the citrix client the keyboard shortcuts as Ctrl+Alt+right arrow do not work. so i must set blank desktop and use ctrl+f2 followed by alt+tab to switch the workspace. if there is no window opened in that workspace i can not switch.
best regards
ronald

ProblemType: Bug
Architecture: i386
Date: Thu Nov 8 21:26:45 2007
DistroRelease: Ubuntu 7.10
ExecutablePath: /usr/bin/gnome-panel
NonfreeKernelModules: nvidia
Package: gnome-panel 1:2.20.0.1-0ubuntu6
PackageArchitecture: i386
ProcCmdline: gnome-panel --sm-client-id default1
ProcCwd: /home/kabelichr
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-panel
Uname: Linux s-note 2.6.22-14-generic #1 SMP Sun Oct 14 23:05:12 GMT 2007 i686 GNU/Linux

[Basilio Kublik (sourcercito)]

Hi there
Thanks for taking the time to report this issue, could you please provide the name and version of the citrix client you're using, and the specific steps to trigger this behaviour.
does this happens inside the citrix client or in your workspace, where you use this client, is the focus inside the client or your external workspace?.

Thanks in advance.

[rkabelich (rkabelich)]

hi basilio,

i use Citrix Presentation Server Clients für UNIX Version 10.6
Copyright 1996-2007 Citrix Systems, Inc., loaded from

http://www.citrix.com/English/SS/downloads/details.asp?dID=2755&downloadID=3323&pID=186

Citrix uses the full screen, so the panel isn't visible. To resolve this
issue maybe citrix must not be allowed to cover the panel, but that's my
opinion.

Thanks for the quick answer.

Best Regards
Ronald

Basilio Kublik wrote:
> Hi there
> Thanks for taking the time to report this issue, could you please provide the name and version of the citrix client you're using, and the specific steps to trigger this behaviour.
> does this happens inside the citrix client or in your workspace, where you use this client, is the focus inside the client or your external workspace?.
>
> Thanks in advance.
>
> ** Changed in: gnome-panel (Ubuntu)
> Status: New => Incomplete
>
>

[Basilio Kublik (sourcercito)]

Thank you for taking the time to report this bug and trying to help make Ubuntu better. However, it seems that you are not using a software package provided by the official Ubuntu repositories. Because of this the Ubuntu project can not support or fix your particular bug. Please report this bug to the provider of the software package. Thanks!

If you are interested in learning more about software repositories and Ubuntu the following pages should be informative:

1. [WWW] http://www.ubuntu.com/community/ubuntustory/components - information about Ubuntu repositories
2. [WWW] https://help.ubuntu.com/community/Repositories - information regarding managing repositories