Touchpad doesn't work at all on " MSI GP62 6QE Leopard Pro"

[vishal laheri]

Touchpad is not detected.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-31-generic 4.4.0-31.50
ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
Uname: Linux 4.4.0-31-generic x86_64
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: vish 1787 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Aug 4 01:33:11 2016
HibernationDevice: RESUME=UUID=661430a9-fec7-4b20-b9f4-a3fd6427ce30
InstallationDate: Installed on 2016-07-11 (23 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: Micro-Star International Co., Ltd. GP62 6QE
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-31-generic root=UUID=60c3a46d-ea94-4dc5-ad02-ea56908d8d19 ro acpi=off quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-31-generic N/A
 linux-backports-modules-4.4.0-31-generic N/A
 linux-firmware 1.157
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/10/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16J5IMS.10C
dmi.board.asset.tag: Default string
dmi.board.name: MS-16J5
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:0.A
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16J5IMS.10C:bd12/10/2015:svnMicro-StarInternationalCo.,Ltd.:pnGP626QE:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16J5:rvrREV0.A:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrDefaultstring:
dmi.product.name: GP62 6QE
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.7 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7

[Brad Figg (brad-figg)]

This change was made by a bot.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]