Xorg freeze

Bug #1609058 reported by Zander Horn
22
This bug affects 4 people
Affects Status Importance Assigned to Milestone
nvidia-graphics-drivers-361 (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

There seem to be quite a few instances of this bug occurring with other users but no real solution appears to have been found. This occurs most commonly when doing processing on the GPU with CUDA applications such as TensorFlow and MATLAB. Killing lightdm over SSH usually fails and a hard reboot is required, initiating reboot command over SSH results in an unresponsive machine.

I've also had it occur while logging into VNC over SSH in which case the machine becomes completely unresponsive and no logs are written to indicate what has occurred.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
Uname: Linux 4.4.0-31-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 361.42 Tue Mar 22 18:10:58 PDT 2016
 GCC version: gcc version 5.4.0 20160609 (Ubuntu 5.4.0-6ubuntu1~16.04.1)
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Tue Aug 2 18:57:25 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
DkmsStatus:
 bbswitch, 0.8, 4.4.0-21-generic, x86_64: installed
 bbswitch, 0.8, 4.4.0-31-generic, x86_64: installed
 nvidia-361, 361.42, 4.4.0-21-generic, x86_64: installed
 nvidia-361, 361.42, 4.4.0-31-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GpuHangFrequency: Several times a week
GpuHangReproducibility: Occurs more often under certain circumstances
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
 NVIDIA Corporation GK110 [GeForce GTX 780] [10de:1004] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: NVIDIA Corporation GK110 [GeForce GTX 780] [10de:104b]
InstallationDate: Installed on 2016-07-22 (11 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: System manufacturer Maximus Formula
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-31-generic root=UUID=84f2984d-7ea0-4f4f-bcf7-f142d0e6e8b2 ro quiet splash
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/10/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1403
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: Maximus Formula
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1403:bd09/10/2009:svnSystemmanufacturer:pnMaximusFormula:pvrSystemVersion:rvnASUSTeKComputerINC.:rnMaximusFormula:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: Maximus Formula
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz 1:0.9.12.2+16.04.20160714-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Tue Aug 2 18:31:51 2016
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input SteelSeries SteelSeries Kinzu V3 Gaming Mouse MOUSE, id 8
 input Dell Dell USB Entry Keyboard KEYBOARD, id 9
xserver.errors: open /dev/fb0: No such file or directory
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.18.3-1ubuntu2.2

Revision history for this message
Zander Horn (h-sg) wrote :
Timo Aaltonen (tjaalton)
affects: xorg (Ubuntu) → nvidia-graphics-drivers-361 (Ubuntu)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in nvidia-graphics-drivers-361 (Ubuntu):
status: New → Confirmed
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