Unsupported format on Windows 10 ( 0xc00d5212 )
Bug #1606762 reported by
Guinnes Singh
This bug affects 2 people
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Kazam Screencaster |
New
|
Undecided
|
Unassigned |
Bug Description
Hi,
I tried playing a video recorded with Kazam "NCC-80102" v1.4.5 (Ubuntu 16.04 LTS) on Windows 10's default "Movies & TV" app and got an error message saying -
"This item was encoded in a format that's not supported.
0xc00d5212 (0xc00d5212)"
Error Message -
https:/
Sample Video -
https:/
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I used Ubuntu 20.04 and the video plays there, but on Windows it doesn't. I did not get an error in the Movies & TV app or in other players I tried in Windows 10, just a black screen.