Unity not starting after upgrade on dell, did dconf reset and serid

Bug #1605836 reported by steampunk
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
unity (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I did the usual unity work arounds but unity & x doesn't allow me to select session manager. When starting unit manually it says dbus refused connection. This is the third dell box the latest security updated screwed up.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: unity 7.4.0+16.04.20160715-0ubuntu1
ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
Uname: Linux 4.4.0-31-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
Date: Sat Jul 23 09:29:03 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
DkmsStatus: virtualbox, 5.0.24, 4.4.0-31-generic, x86_64: installed
GraphicsCard:
 Matrox Electronics Systems Ltd. MGA G200eW WPCM450 [102b:0532] (rev 0a) (prog-if 00 [VGA controller])
   Subsystem: Dell PowerEdge R710 MGA G200eW WPCM450 [1028:0235]
MachineType: Dell Inc. PowerEdge R710
ProcEnviron:
 LANGUAGE=en_ZA:en
 TERM=linux
 PATH=(custom, no user)
 LANG=en_ZA.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-31-generic root=UUID=186eeabf-ebd5-4148-ab9e-51a9e66c0a88 ro quiet splash nopat
Renderer: Software
SourcePackage: unity
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/23/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 6.4.0
dmi.board.name: 0PV9DG
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 23
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr6.4.0:bd07/23/2013:svnDellInc.:pnPowerEdgeR710:pvr:rvnDellInc.:rn0PV9DG:rvrA00:cvnDellInc.:ct23:cvr:
dmi.product.name: PowerEdge R710
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.2+16.04.20160714-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Sat Jul 23 09:21:54 2016
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Generic USB KEYBOARD, id 7
 input Generic USB KEYBOARD, id 8
 input Avocent USB Composite Device-0 KEYBOARD, id 9
 input Avocent USB Composite Device-0 TOUCHSCREEN, id 10
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.18.3-1ubuntu2.2

Revision history for this message
steampunk (gerhard-gerrizen) wrote :
Revision history for this message
steampunk (gerhard-gerrizen) wrote :

Reinstalled and did a upgrade same thing happens

Revision history for this message
steampunk (gerhard-gerrizen) wrote :

Path for fix is apt-get install gnome -> select lightdm -> then enable unity via ccsm , by itself dconf , setsid and ccsm do nothing without installing gnome

Revision history for this message
Andrea Azzarone (azzar1) wrote :

Are you on a virtual machine?

Changed in unity (Ubuntu):
status: New → Incomplete
Revision history for this message
Matthew Thyer (matt-thyer) wrote :

I too am having the Unity not starting problem.
It was working this morning but then I applied the latest updates and now it's broken.
I'm using Ubuntu Desktop 16.04 on VirtualBox 5.1.2 on Windows 10 Pro 64 bit.
I've tried:
- downgrading VirtualBox to version 5.0.26
- changing the VMs chipset to ICH9 (was PIIX3)
- changing the VM to having 1 vCPU (was 4)
- booting the 4.4.0-28 kernel instead of the default 4.4.0-31
- enabling PAE/NX
- changing networking to not use virtio-net
- changing paravirtualisation acceleration from Default (KVM) to none

None of the above has made any difference (so I've undone all those changes).
My VM is a default setup VirtualBox Ubuntu VM with 4 GB RAM, 4 vCPUs, USB 3.0 enabled, virtio-net.

Recent Ubuntu updates seem to be the culprit. I noticed that since a couple of days ago, every fifth boot will result in an NMI watchdog timeout with CPU stuck for 23s.

Is this a DBUS issue?

Revision history for this message
Matthew Thyer (matt-thyer) wrote :

I've just tried making a new user account and logging in with that and Unity starts ok.
So this seems to be some kind of user profile corruption.

Revision history for this message
Matthew Thyer (matt-thyer) wrote :

These series of commands do not resolve the issue:

dconf reset -f /org/compiz/
setsid unity
unity --reset-icons

How did I run them?
I just attempted to login graphically on VTY7 as usual (where I get Unity not starting) and then I swicthed to VTY2, logged in, export DISPLAY=:0 and ran those commands... then control-C and rebooted.

Revision history for this message
Matthew Thyer (matt-thyer) wrote :

I'm sick of this and have now fixed the problem by:
$ rm -rf .gnome .gconf .config .dbus

I actually tried just the first two first (rm -rf .gnome .gconf) but that didn't fix it so it was one of the last two.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for unity (Ubuntu) because there has been no activity for 60 days.]

Changed in unity (Ubuntu):
status: Incomplete → Expired
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