firefox fails "profile cannot be loaded"

[Jim Salter]

Fresh install Ubuntu 16.04 Xenial Xerus, server distro, apt update ; apt dist-upgrade -y ; apt install ubuntu-desktop -y ; shutdown -r now.

Firefox would not open, stating "profile cannot be loaded, may be missing or inaccessible". Checked ownership of ~/.mozilla ; all files were owned user:user and fine. Did a chown -R user.user ~/.mozilla anyway, problem persisted. Then did ls -lah ~ | grep cache, saw .cache owned root.root.

Did chown -R ~/.cache user.user, then Firefox opened fine.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: firefox 47.0+build3-0ubuntu0.16.04.1
ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
Uname: Linux 4.4.0-31-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jrs 4503 F.... pulseaudio
BuildID: 20160606113944
Channel: Unavailable
CurrentDesktop: Unity
Date: Fri Jul 22 18:17:46 2016
EcryptfsInUse: Yes
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2016-07-22 (0 days ago)
InstallationMedia: Ubuntu-Server 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.3)
IpRoute:
 default via 192.168.100.1 dev enp24s0
 169.254.0.0/16 dev enp24s0 scope link metric 1000
 192.168.100.0/24 dev enp24s0 proto kernel scope link src 192.168.100.152
 192.168.122.0/24 dev virbr0 proto kernel scope link src 192.168.122.1 linkdown
Locales: extensions.sqlite corrupt or missing
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=47.0/20160606113944
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/05/2012
dmi.bios.vendor: FUJITSU // Phoenix Technologies Ltd.
dmi.bios.version: Version 1.05
dmi.board.name: FJNB21E
dmi.board.vendor: FUJITSU
dmi.chassis.type: 10
dmi.chassis.vendor: FUJITSU
dmi.modalias: dmi:bvnFUJITSU//PhoenixTechnologiesLtd.:bvrVersion1.05:bd03/05/2012:svnFUJITSU:pnT580:pvr:rvnFUJITSU:rnFJNB21E:rvr:cvnFUJITSU:ct10:cvr:
dmi.product.name: T580
dmi.sys.vendor: FUJITSU

[Paul White (paulw2u)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version.

When you test it and it is still an issue, kindly upload the updated logs by running only once:

apport-collect 1605792

and any other logs that are relevant for this particular issue.

[Launchpad Janitor (janitor)]

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]