package linux-image-4.4.0-31-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

[Derek Roberts]

Fell over during Software Updater

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-31-generic (not installed)
ProcVersionSignature: Ubuntu 4.4.0-28.47-generic 4.4.13
Uname: Linux 4.4.0-28-generic i686
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: der 1708 F.... pulseaudio
Date: Fri Jul 22 22:29:04 2016
DuplicateSignature:
 package:linux-image-4.4.0-31-generic:(not installed)
 Preparing to unpack .../linux-image-4.4.0-31-generic_4.4.0-31.50_i386.deb ...
 This kernel does not support a non-PAE CPU.
 dpkg: error processing archive /var/cache/apt/archives/linux-image-4.4.0-31-generic_4.4.0-31.50_i386.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=8c5a77c4-3860-4ef9-8bed-60184472e824
InstallationDate: Installed on 2015-01-29 (539 days ago)
InstallationMedia: Lubuntu 14.10 "Utopic Unicorn" - Release i386 (20141022.1)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: IBM 2371EG2
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-28-generic root=UUID=332336ad-e4aa-403e-bca9-8c4d9c38a491 ro acpi=noirq quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.1
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: package linux-image-4.4.0-31-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to xenial on 2016-06-13 (39 days ago)
dmi.bios.date: 10/13/2004
dmi.bios.vendor: IBM
dmi.bios.version: 1UET93WW (1.43 )
dmi.board.name: 2371EG2
dmi.board.vendor: IBM
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: IBM
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnIBM:bvr1UET93WW(1.43):bd10/13/2004:svnIBM:pn2371EG2:pvrThinkPadX40:rvnIBM:rn2371EG2:rvrNotAvailable:cvnIBM:ct10:cvrNotAvailable:
dmi.product.name: 2371EG2
dmi.product.version: ThinkPad X40
dmi.sys.vendor: IBM

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]