PCI/internal sound card not detected
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
alsa-driver (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
I updated 16.04 and rebooted. No sound on any applications. Checked to see if sound card was detected with aplay. None detected. Ran lspci. Shows audio device Intel Corporation Sunrise Point-H HD Audio (rev 31) Sound working prior to installing last updates. No hardware changes in the interim.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 4.4.0-31-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: Unity
Date: Tue Jul 19 16:01:29 2016
InstallationDate: Installed on 2016-06-07 (42 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
PackageArchitec
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/31/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0406
dmi.board.
dmi.board.name: H170M-PLUS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: System Product Name
dmi.product.
dmi.sys.vendor: System manufacturer
I ran ubuntu 16.04 live from usb and it has sound. I installed it with updates and no sound. I installed it without updates and sound works. Conclusion? The updates nuked the sound.