Ubuntu
xserver-xorg-video-amdgpu package

Radeon R7 not work in ubuntu xenial

Bug #1603989 reported by m3asmi on 2016-07-18

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	xserver-xorg-video-amdgpu (Ubuntu)	Expired	Low	Unassigned

Bug Description

the screen get a black flash or some deformation
then the system get frozen

I get log
[ 866.763340] [drm] RC6 on
[ 896.751558] [drm] RC6 on
[ 910.775616] [drm] RC6 on
[ 927.763796] [drm] RC6 on
[ 956.751827] [drm] RC6 on
[ 975.764282] [drm] RC6 on
[ 1016.752731] [drm] RC6 on
[ 1030.739433] [drm] RC6 on
[ 1047.761923] [drm] RC6 on
[ 1556.388062] audit_printk_skb: 33 callbacks suppressed
[ 1556.388065] audit: type=1400 audit(1468793461.220:23): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/telepathy/mission-control-5" pid=6478 comm="apparmor_parser"
[ 1556.388411] audit: type=1400 audit(1468793461.220:24): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/telepathy/telepathy-*" pid=6478 comm="apparmor_parser"
[ 1556.388666] audit: type=1400 audit(1468793461.220:25): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/telepathy/telepathy-*//pxgsettings" pid=6478 comm="apparmor_parser"
[ 1556.388842] audit: type=1400 audit(1468793461.220:26): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/telepathy/telepathy-*//sanitized_helper" pid=6478 comm="apparmor_parser"
[ 1556.389041] audit: type=1400 audit(1468793461.220:27): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/telepathy/telepathy-ofono" pid=6478 comm="apparmor_parser"
[ 1560.381247] [drm] PCIE GART of 4096M enabled (table at 0x0000000000040000).
[ 1560.627183] [drm:gfx_v8_0_hw_init [amdgpu]] *ERROR* amdgpu: cp failed to lock ring (-2).
[ 1560.627192] [drm] ring test on 0 succeeded in 2 usecs
[ 1560.627371] [drm:gfx_v8_0_ring_test_ring [amdgpu]] *ERROR* amdgpu: cp failed to lock ring 1 (-2).
[ 1560.627382] [drm:gfx_v8_0_ring_test_ring [amdgpu]] *ERROR* amdgpu: cp failed to lock ring 2 (-2).
[ 1560.627391] [drm:gfx_v8_0_ring_test_ring [amdgpu]] *ERROR* amdgpu: cp failed to lock ring 3 (-2).
[ 1560.627400] [drm:gfx_v8_0_ring_test_ring [amdgpu]] *ERROR* amdgpu: cp failed to lock ring 4 (-2).
[ 1560.627409] [drm:gfx_v8_0_ring_test_ring [amdgpu]] *ERROR* amdgpu: cp failed to lock ring 5 (-2).
[ 1560.627418] [drm:gfx_v8_0_ring_test_ring [amdgpu]] *ERROR* amdgpu: cp failed to lock ring 6 (-2).
[ 1560.627426] [drm:gfx_v8_0_ring_test_ring [amdgpu]] *ERROR* amdgpu: cp failed to lock ring 7 (-2).
[ 1560.627435] [drm:gfx_v8_0_ring_test_ring [amdgpu]] *ERROR* amdgpu: cp failed to lock ring 8 (-2).
[ 1560.627463] [drm] ring test on 9 succeeded in 7 usecs
[ 1560.627478] [drm:sdma_v2_4_ring_test_ring [amdgpu]] *ERROR* amdgpu: dma failed to lock ring 10 (-2).
[ 1560.627484] [drm:amdgpu_resume [amdgpu]] *ERROR* resume 5 failed -2
[ 1560.627491] [drm:amdgpu_resume_kms [amdgpu]] *ERROR* amdgpu_resume failed (-2).
[ 1579.303762] [drm] PCIE GART of 4096M enabled (table at 0x0000000000040000).
[ 1579.545498] [drm:gfx_v8_0_hw_init [amdgpu]] *ERROR* amdgpu: cp failed to lock ring (-2).
[ 1579.545512] [drm:gfx_v8_0_ring_test_ring [amdgpu]] *ERROR* amdgpu: cp failed to lock ring 0 (-2).
[ 1579.545519] [drm:amdgpu_resume [amdgpu]] *ERROR* resume 4 failed -2
[ 1579.545526] [drm:amdgpu_resume_kms [amdgpu]] *ERROR* amdgpu_resume failed (-2).
[ 1592.083876] [drm] PCIE GART of 4096M enabled (table at 0x0000000000040000).
[ 1592.338484] [drm:gfx_v8_0_hw_init [amdgpu]] *ERROR* amdgpu: cp failed to lock ring (-2).
[ 1592.338498] [drm:gfx_v8_0_ring_test_ring [amdgpu]] *ERROR* amdgpu: cp failed to lock ring 0 (-2).
[ 1592.338505] [drm:amdgpu_resume [amdgpu]] *ERROR* resume 4 failed -2
[ 1592.338512] [drm:amdgpu_resume_kms [amdgpu]] *ERROR* amdgpu_resume failed (-2).
[ 1592.379381] amdgpu 0000:01:00.0: couldn't schedule ib
[ 1592.379436] [drm:amdgpu_sched_run_job [amdgpu]] *ERROR* Error scheduling IBs (-22)
[ 1592.379487] [drm:amd_sched_main [amdgpu]] *ERROR* Failed to run job!
[ 1592.386175] amdgpu 0000:01:00.0: couldn't schedule ib
[ 1592.386201] [drm:amdgpu_sched_run_job [amdgpu]] *ERROR* Error scheduling IBs (-22)
[ 1592.386221] [drm:amd_sched_main [amdgpu]] *ERROR* Failed to run job!
[ 1592.437156] amdgpu 0000:01:00.0: couldn't schedule ib
[ 1592.437198] [drm:amdgpu_sched_run_job [amdgpu]] *ERROR* Error scheduling IBs (-22)
[ 1592.437231] [drm:amd_sched_main [amdgpu]] *ERROR* Failed to run job!
[ 1592.437236] amdgpu 0000:01:00.0: couldn't schedule ib
[ 1592.437265] [drm:amdgpu_sched_run_job [amdgpu]] *ERROR* Error scheduling IBs (-22)
[ 1592.437291] [drm:amd_sched_main [amdgpu]] *ERROR* Failed to run job!
[ 1592.437294] amdgpu 0000:01:00.0: couldn't schedule ib
[ 1592.437319] [drm:amdgpu_sched_run_job [amdgpu]] *ERROR* Error scheduling IBs (-22)
[ 1592.437344] [drm:amd_sched_main [amdgpu]] *ERROR* Failed to run job!
[ 1592.437347] amdgpu 0000:01:00.0: couldn't schedule ib
[ 1592.437371] [drm:amdgpu_sched_run_job [amdgpu]] *ERROR* Error scheduling IBs (-22)
[ 1592.437387] [drm:amd_sched_main [amdgpu]] *ERROR* Failed to run job!
[ 1592.437389] amdgpu 0000:01:00.0: couldn't schedule ib
[ 1592.437405] [drm:amdgpu_sched_run_job [amdgpu]] *ERROR* Error scheduling IBs (-22)
[ 1592.437420] [drm:amd_sched_main [amdgpu]] *ERROR* Failed to run job!
[ 1592.437422] amdgpu 0000:01:00.0: couldn't schedule ib
[ 1592.437437] [drm:amdgpu_sched_run_job [amdgpu]] *ERROR* Error scheduling IBs (-22)
[ 1592.437452] [drm:amd_sched_main [amdgpu]] *ERROR* Failed to run job!
[ 1592.437474] amdgpu 0000:01:00.0: couldn't schedule ib
[ 1592.437506] [drm:amdgpu_sched_run_job [amdgpu]] *ERROR* Error scheduling IBs (-22)
[ 1592.437529] [drm:amd_sched_main [amdgpu]] *ERROR* Failed to run job!
[ 1592.444630] amdgpu 0000:01:00.0: couldn't schedule ib
[ 1592.444660] [drm:amdgpu_sched_run_job [amdgpu]] *ERROR* Error scheduling IBs (-22)
[ 1592.444683] [drm:amd_sched_main [amdgpu]] *ERROR* Failed to run job!
[ 1592.444687] amdgpu 0000:01:00.0: couldn't schedule ib
[ 1592.444706] [drm:amdgpu_sched_run_job [amdgpu]] *ERROR* Error scheduling IBs (-22)
[ 1592.444725] [drm:amd_sched_main [amdgpu]] *ERROR* Failed to run job!
[ 1592.444728] amdgpu 0000:01:00.0: couldn't schedule ib
[ 1592.444745] [drm:amdgpu_sched_run_job [amdgpu]] *ERROR* Error scheduling IBs (-22)
[ 1592.444757] [drm:amd_sched_main [amdgpu]] *ERROR* Failed to run job!
[ 1592.444763] amdgpu 0000:01:00.0: couldn't schedule ib
[ 1592.444785] [drm:amdgpu_sched_run_job [amdgpu]] *ERROR* Error scheduling IBs (-22)
[ 1592.444804] [drm:amd_sched_main [amdgpu]] *ERROR* Failed to run job!
[ 1592.445702] amdgpu 0000:01:00.0: couldn't schedule ib
[ 1592.445730] [drm:amdgpu_sched_run_job [amdgpu]] *ERROR* Error scheduling IBs (-22)
[ 1592.445750] [drm:amd_sched_main [amdgpu]] *ERROR* Failed to run job!
[ 1592.446390] amdgpu 0000:01:00.0: couldn't schedule ib
[ 1592.446415] [drm:amdgpu_sched_run_job [amdgpu]] *ERROR* Error scheduling IBs (-22)
[ 1592.446435] [drm:amd_sched_main [amdgpu]] *ERROR* Failed to run job!
[ 1592.529676] amdgpu 0000:01:00.0: couldn't schedule ib
[ 1592.529702] [drm:amdgpu_sched_run_job [amdgpu]] *ERROR* Error scheduling IBs (-22)
[ 1592.529721] [drm:amd_sched_main [amdgpu]] *ERROR* Failed to run job!
[ 1592.529795] amdgpu 0000:01:00.0: couldn't schedule ib
[ 1592.529813] [drm:amdgpu_sched_run_job [amdgpu]] *ERROR* Error scheduling IBs (-22)
[ 1592.529829] [drm:amd_sched_main [amdgpu]] *ERROR* Failed to run job!
[ 1604.243338] [drm] PCIE GART of 4096M enabled (table at 0x0000000000040000).
[ 1604.484870] [drm:gfx_v8_0_hw_init [amdgpu]] *ERROR* amdgpu: cp failed to lock ring (-2).
[ 1604.484884] [drm:gfx_v8_0_ring_test_ring [amdgpu]] *ERROR* amdgpu: cp failed to lock ring 0 (-2).
[ 1604.484891] [drm:amdgpu_resume [amdgpu]] *ERROR* resume 4 failed -2
[ 1604.484897] [drm:amdgpu_resume_kms [amdgpu]] *ERROR* amdgpu_resume failed (-2).
[ 1611.247464] [drm] PCIE GART of 4096M enabled (table at 0x0000000000040000).
[ 1611.492925] [drm:gfx_v8_0_hw_init [amdgpu]] *ERROR* amdgpu: cp failed to lock ring (-2).
[ 1611.492938] [drm:gfx_v8_0_ring_test_ring [amdgpu]] *ERROR* amdgpu: cp failed to lock ring 0 (-2).
[ 1611.492945] [drm:amdgpu_resume [amdgpu]] *ERROR* resume 4 failed -2
[ 1611.492952] [drm:amdgpu_resume_kms [amdgpu]] *ERROR* amdgpu_resume failed (-2).

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
Uname: Linux 4.4.0-31-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: GNOME-Flashback:Unity
Date: Mon Jul 18 14:04:48 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation HD Graphics 520 [8086:1916] (rev 07) (prog-if 00 [VGA controller])
Subsystem: Lenovo Skylake Integrated Graphics [17aa:3804]
InstallationDate: Installed on 2016-06-24 (23 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
Lsusb:
Bus 002 Device 002: ID 8086:0a66 Intel Corp.
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8087:0a2a Intel Corp.
Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 80NT
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-31-generic root=UUID=009e3c20-6d0e-4f82-a892-f0750d5de684 ro quiet splash radeon.runpm=0 crashkernel=384M-:128M vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/10/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: CFCN21WW(V1.03)
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: Lenovo ideapad 5
dmi.board.vendor: LENOVO
dmi.board.version: No DPK
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad 500-15ISK
dmi.modalias: dmi:bvnLENOVO:bvrCFCN21WW(V1.03):bd08/10/2015:svnLENOVO:pn80NT:pvrLenovoideapad500-15ISK:rvnLENOVO:rnLenovoideapad5:rvrNoDPK:cvnLENOVO:ct10:cvrLenovoideapad500-15ISK:
dmi.product.name: 80NT
dmi.product.version: Lenovo ideapad 500-15ISK
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.12.2+16.04.20160526-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Mon Jul 18 08:54:26 2016
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 14829
vendor AUO
xserver.version: 2:1.18.3-1ubuntu2.2

Tags:

Revision history for this message

m3asmi (m3asmi-gmail) wrote on 2016-07-18:

BootLog.txt Edit (7.0 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (79.5 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (5.7 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (409.4 KiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (297 bytes, text/plain; charset="utf-8")
JournalErrors.txt Edit (27.2 KiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (653 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (9.8 KiB, text/plain; charset="utf-8")
MonitorsUser.xml.txt Edit (645 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (4.4 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (353 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.5 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (5.8 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (150.7 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (625 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (38.8 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (39.5 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (6.9 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (11.5 KiB, text/plain; charset="utf-8")
xserver.devices.txt Edit (383 bytes, text/plain; charset="utf-8")

Timo Aaltonen (tjaalton) on 2016-07-20

affects:

xorg (Ubuntu) → xserver-xorg-video-amdgpu (Ubuntu)

Revision history for this message

Yuri Ribeiro Sucupira (yuri-sucupira) wrote on 2016-08-07:

Please download these files (kernel version 4.7):

http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7/linux-headers-4.7.0-040700_4.7.0-040700.201608021801_all.deb

http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7/linux-headers-4.7.0-040700-generic_4.7.0-040700.201608021801_amd64.deb

http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7/linux-image-4.7.0-040700-generic_4.7.0-040700.201608021801_amd64.deb

Then install the three files and reboot your system so it loads the 4.7 kernel.

How to install these packages:

1) Execute this command in order to install Gdebi:
sudo apt-get install gdebi -y

2) Right-click onto any .DEB file then go to "Properties" and define "Gdebi" as the default app to open .DEB packages.

3) Double-click the linux-image-4.7.0-040700-generic_4.7.0-040700.201608021801_amd64.deb file so Gdebi will open it. Click the "Install Package" button and provide your password.

4) Repeat the installation step (item 3, above) with files linux-headers-4.7.0-040700_4.7.0-040700.201608021801_all.deb and linux-headers-4.7.0-040700-generic_4.7.0-040700.201608021801_amd64.deb

An alternative way of installing these packages is to open a shell terminal window, then cd (change directory) into the directory where those three .DEB files were downloaded into (make sure those 3 .DEB files are the ONLY .DEB files present in the folder), and then execute this installation command:

sudo dpkg -i *.deb

Once you install kernel 4.7, reboot your system. GRUB will select 4.7-generic by default. See if this solves the problem.

penalvch (penalvch) on 2016-09-03

tags:	added: bios-outdated-cfcn24ww
Changed in xserver-xorg-video-amdgpu (Ubuntu):
importance:	Undecided → Low
status:	New → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2016-11-03:

[Expired for xserver-xorg-video-amdgpu (Ubuntu) because there has been no activity for 60 days.]

Changed in xserver-xorg-video-amdgpu (Ubuntu):
status:	Incomplete → Expired

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Ubuntuxserver-xorg-video-amdgpu package

Radeon R7 not work in ubuntu xenial

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Ubuntu
xserver-xorg-video-amdgpu package