Ubuntu Store does not show any app pictures (just greyed out Ubuntu logos)

Bug #1603190 reported by fcole90
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
unity8 (Ubuntu)
Confirmed
High
Unassigned
unity8-desktop-session (Ubuntu)
Triaged
Medium
Unassigned

Bug Description

When exploring the ubuntu store I cannot see the icons of the apps nor the pictures when you enter in the app description. Every picture is replaced by the Ubuntu logo

Revision history for this message
Stephen M. Webb (bregma) wrote :

I get a mixture of icons and Ubuntu logos, but looking in ~/.cache/upstart/unity8-dash.log I see many instances of this kind of message.

[2016-13-14:16:13:29.335] Not connected to the internet. Request for "https://myapps.developer.ubuntu.com/site_media/appmedia/2016/02/match3_1.png" will be served only from the cache.
[2016-13-14:16:13:29.335] Not connected to the internet. Request for "https://myapps.developer.ubuntu.com/site_media/appmedia/2015/08/HeavyBird.png" will be served only from the cache.
[2016-13-14:16:13:29.335] Not connected to the internet. Request for "https://myapps.developer.ubuntu.com/site_media/appmedia/2015/05/BounceBall.png" will be served only from the cache.

Changed in unity8-desktop-session (Ubuntu):
importance: Undecided → Medium
status: New → Triaged
Changed in unity-scope-click (Ubuntu):
status: New → Confirmed
importance: Undecided → High
summary: - Ubuntu store does not show any app picture
+ Ubuntu Store does not show any app pictures (just greyed out Ubuntu
+ logos)
Revision history for this message
Paweł Stołowski (stolowski) wrote :

The "Not connected..." message comes from unity8 code:

src/CachingNetworkManagerFactory.cpp
33: qDebug() << "Not connected to the internet. Request for" << request.url().toString() << "will be served only from the cache.";

So it seems that it (QNetworkManager?) thinks network is down.

Revision history for this message
dobey (dobey) wrote :

Moving this to unity8, as this looks like the scope is returning the correct URLs for the images, and the dash is failing to fetch them from the Internet.

affects: unity-scope-click (Ubuntu) → unity8 (Ubuntu)
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