Lockup using nvidia proprietary driver, HP Pavillion Gaming 15-ak008TX

Bug #1603008 reported by Stuart Bishop
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Low
Unassigned

Bug Description

This HP Pavillion Gaming 15-ak008TX has started locking up with the 4.4.0-28 kernel and the nvidia proprietary driver. It was working fine with 4.4.0-24 and all earlier kernels since Xenial release.

It boots to the login screen, but the system will have completely locked within 30 seconds requiring a power cycle. If I switch to a text console before that happens, I can use the text console indefinitely. When I switch back to the greeter or unity, it will shortly lock up.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-28-generic 4.4.0-28.47
ProcVersionSignature: Ubuntu 4.4.0-28.47-generic 4.4.13
Uname: Linux 4.4.0-28-generic x86_64
NonfreeKernelModules: zfs zunicode zcommon znvpair zavl
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: stub 3711 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Jul 14 16:27:31 2016
HibernationDevice: RESUME=UUID=dc964c84-fa1f-4004-8a4c-c9626c524a43
InstallationDate: Installed on 2016-02-26 (138 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160224)
MachineType: HP HP Pavilion Gaming Notebook
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-28-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro noprompt persistent quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-28-generic N/A
 linux-backports-modules-4.4.0-28-generic N/A
 linux-firmware 1.157.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/22/2015
dmi.bios.vendor: Insyde
dmi.bios.version: F.54
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 80A9
dmi.board.vendor: HP
dmi.board.version: 91.18
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.54:bd09/22/2015:svnHP:pnHPPavilionGamingNotebook:pvrType1ProductConfigId:rvnHP:rn80A9:rvr91.18:cvnHP:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion Gaming Notebook
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

Revision history for this message
Stuart Bishop (stub) wrote :
tags: added: regression-update
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Stuart Bishop, thank you for reporting this and helping make Ubuntu better.

To clarify, does this issue occur if you don't have the nvidia proprietary drivers installed?

tags: added: bios-outdated-f.80
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Stuart Bishop (stub) wrote :

The system is running fine without the Nvidia proprietary drivers installed.

I'll try to get the bios updated shortly (no windows partition or factory installed hp_tools makes this tricky)

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Stuart Bishop (stub) wrote :

I put back the binary drivers this last week and the lockups have stopped. I am still running the old BIOS (no Windows machine was available to try updating it).

Changed in linux (Ubuntu):
status: Expired → Fix Released
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