[Hewlett-Packard HP EliteBook 840 G1] hibernate/resume failure

Bug #1598160 reported by Christian Vorhauer
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

system did not resume, screen was static and no input was processed

ProblemType: KernelOops
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-24-generic 4.4.0-24.43
ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
Uname: Linux 4.4.0-24-generic x86_64
Annotation: This occurred during a previous hibernation, and prevented the system from resuming properly.
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: voer 2318 F.... pulseaudio
 /dev/snd/controlC0: voer 2318 F.... pulseaudio
Date: Fri Jul 1 15:17:22 2016
DuplicateSignature: hibernate/resume:Hewlett-Packard HP EliteBook 840 G1:L71 Ver. 01.30
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: hibernate/resume
HibernationDevice: RESUME=UUID=55e6a4cb-99d0-4a44-a638-b9cd2e797ba0
InstallationDate: Installed on 2015-12-12 (202 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
InterpreterPath: /usr/bin/python3.5
MachineType: Hewlett-Packard HP EliteBook 840 G1
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 PATH=(custom, no user)
 LANG=de_DE.UTF-8
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-24-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-24-generic N/A
 linux-backports-modules-4.4.0-24-generic N/A
 linux-firmware 1.157
SourcePackage: linux
Title: [Hewlett-Packard HP EliteBook 840 G1] hibernate/resume failure
UpgradeStatus: Upgraded to xenial on 2016-05-18 (43 days ago)
UserGroups:

dmi.bios.date: 12/09/2014
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L71 Ver. 01.30
dmi.board.name: 198F
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 15.55
dmi.chassis.asset.tag: 5CG5073W9Z
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrL71Ver.01.30:bd12/09/2014:svnHewlett-Packard:pnHPEliteBook840G1:pvrA3009DD10303:rvnHewlett-Packard:rn198F:rvrKBCVersion15.55:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 840 G1
dmi.product.version: A3009DD10303
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Christian Vorhauer (christian-vorhauer) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.7 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc5-yakkety/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
penalvch (penalvch)
tags: added: bios-outdated-1.37
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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