Mysterious "Enter your credentials" dialog appeared out of nowhere

[Iain Lane]

I was just doing Netflix and chill, when signon-ui created the attached dialog apparently out of the blue.

What is it asking me to give credentials for, and why?

[Iain Lane (laney)]

oh, oops, I forgot to use the apport bug window:

laney@raleigh> lsb_release -a ~
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu Yakkety Yak (development branch)
Release: 16.10
Codename: yakkety
laney@raleigh> apt-cache policy signon-ui ~
signon-ui:
  Installed: 0.17+16.04.20160406-0ubuntu1
  Candidate: 0.17+16.04.20160406-0ubuntu1
  Version table:
 *** 0.17+16.04.20160406-0ubuntu1 500
        500 file:/srv/mirrors/ubuntu yakkety/main amd64 Packages
        500 file:/srv/mirrors/ubuntu yakkety/main i386 Packages
        100 /var/lib/dpkg/status

[Iain Lane (laney)]

Mardy, can you look please?

[David Barth (dbarth)]

@iain: have you been able to confirm that it was indeed signon-ui which was displaying that window?

[Iain Lane (laney)]

On Fri, Jun 24, 2016 at 09:09:00AM -0000, David Barth wrote:
> @iain: have you been able to confirm that it was indeed signon-ui which
> was displaying that window?

I used xprop on it and it told me that. Sorry for not including the
output in this bug - will do if it happens again.

--
Iain Lane [ <email address hidden> ]
Debian Developer [ <email address hidden> ]
Ubuntu Developer [ <email address hidden> ]

[Alberto Mardegan (mardy)]

It's most likely one of the empathy accounts, because IIRC all other account plugins use OAuth, whose re-authentication screen looks very different from this.

It's very strange that this happened: when signon-ui is requested to show a dialog, it shows it only if it's given a X window ID to parent it to; otherwise, no dialog is shown and you'll see an OSD notification instead. Unless it was unable to dispatch the message to the indicator.

Can you please check if "com.canonical.indicators.webcredentials" is an active (or activatable) D-Bus service in your session (you could use d-feet for this)?

[Alberto Mardegan (mardy)]

Are you able to reproduce it at will? I guess that this should appear at every session start?

[Iain Lane (laney)]

I just saw it the one time, not at every session start.

signon-ui-service is installed, and I can DBus activate com.canonical.indicators.webcredentials.

Maybe you can let me know what to do if it happens again?

[Alberto Mardegan (mardy)]

Please type this command:

   echo "LoggingLevel=2" > ~/.config/signond.conf

so that the next time that the bug happens you should have signond longs in the syslog. Then, please attach here the syslog (making sure that any passwords, emails or tokens are replaced with XXX).