no usb neither touch screen when resuming

[LarryT]

When resuming after computer goes into sleep mode (manually or automatically),
if I plug usb key (or SD card) nothing happen
if I touch the screen it does not work either.
Running kernel 4.4
I try to install kernel 4.6 but it does the same : no usb neither touch screen after resuming.

Attachments : dmesg.txt, lsb_release, lspci-vnvn.log, version.log

Larry
---
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: trog 1696 F.... pulseaudio
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=e88e7c86-001f-4c56-9c21-7c21209afb14
InstallationDate: Installed on 2016-07-12 (0 days ago)
InstallationMedia: It
MachineType: LENOVO 20434
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-28-generic root=UUID=6c4f53f9-b11e-4886-857b-ce87aefc9d9f ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-28.47-generic 4.4.13
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-28-generic N/A
 linux-backports-modules-4.4.0-28-generic N/A
 linux-firmware 1.157.2
Tags: xenial
Uname: Linux 4.4.0-28-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 07/25/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: ACCN18WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Edonis 2A2
dmi.board.vendor: LENOVO
dmi.board.version: SDK0F82993WIN
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo S20-30 Touch
dmi.modalias: dmi:bvnLENOVO:bvrACCN18WW:bd07/25/2014:svnLENOVO:pn20434:pvrLenovoS20-30Touch:rvnLENOVO:rnEdonis2A2:rvrSDK0F82993WIN:cvnLENOVO:ct10:cvrLenovoS20-30Touch:
dmi.product.name: 20434
dmi.product.version: Lenovo S20-30 Touch
dmi.sys.vendor: LENOVO

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.7 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc4-yakkety/

[LarryT (gparted)]

Hi Joseph,

1) Did this issue start happening after an update/upgrade?
---> No afaik, it started happening immediatly : I tried to make a fresh install thinking about that something went wrong. I already had this problem with Mint 17 !
2)Was there a prior kernel version where you were not having this particular problem?
---> No.

3)Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.7 kernel[0].
---> I did

4) If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.
---> gonna do that

5)Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".
---> gonna do that too

Thanks in advance.

With pleasure !

[LarryT (gparted)]

kernel-bug-exists-upstream

[penalvch (penalvch)]

LarryT, please execute the following command only once, as it will automatically gather debugging information, in a terminal:
apport-collect 1593992

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[LarryT (gparted)]

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[LarryT (gparted)]

Dear Christopher,
Sorry to be so late executing the command you mention : I was away.
I hope that's okay about my bug.

BTW, I did not know "the name of the package affected" so I wonder how I could mention it : or I miss something ? Please lemme know if I could guess it by myself : I know your time is precious.

Thank you for all.
all the best

Larry

[penalvch (penalvch)]

LarryT, to keep this relevant to upstream, could you please test the latest mainline kernel (4.7-rc7) and advise to the results?

[LarryT (gparted)]

Christopher,
I succesfully downloaded 4.7-rc7 from http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc7/
- linux-headers-4.7.0-040700rc7-generic_4.7.0-040700rc7.201607110032_amd64.deb
- linux-image-4.7.0-040700rc7-generic_4.7.0-040700rc7.201607110032_amd64.deb
- linux-headers-4.7.0-040700rc7_4.7.0-040700rc7.201607110032_all.deb

Manually installing I got the following error :
--> W: Possible missing firmware /lib/firmware/i915/skl_guc_ver6.bin for module i915

After I reboot, unfortunately I got the same problem.

[LarryT (gparted)]

Hi Christopher
Bios is up to date.
It does not make any change to my problem.
When resuming my notebook, usb and touch screen don't work.

   Once the BIOS is updated, if the problem is still reproducible:
   1) Please provide the output of the following terminal command (not perform an apport-collect):
   sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

ACCN26WW
06/24/2015

   2) Please make a comment specifically advising on if there was an improvement or not.

NO improvement at all

   3) Please mark this report Status Confirmed.

Gonna do that.

Thanks !

[penalvch (penalvch)]

LarryT, could you please advise on the latest mainline kernel 4.9?

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]