LibreOffice do not open some of my files

Bug #1592927 reported by Kauko Peltonen
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
libreoffice (Ubuntu)
Expired
Low
Unassigned

Bug Description

Hi,

My problem started a couple of days ago. (It started after I got automatic update to new kernel 4.4.0-24 generic on June 13, 2016, but I do not know if it is related to this.)

Some of my LibreOffice Writer and Calc files do NOT open; the opening process starts normally, but then gradually freezees (halts) and file screen becomes gray. The computer cannot solve the file opening further and I have to close the file by FORCE. For some reason this phenomen does not happen with all Writer and Calc files.

I reinstalled LibreOffice 2 times, but without positive result.

I enclose one of the problematic files here.

My computer (Ubuntu 14.04 LTS, 4GB RAM, CPU, 160 GB Hard Disk...) works normally.

Best regards,

Kauko

/home/kauko/Työpöytä/Ubuntun_komennot ja kernelit - Ubuntu Suomi.rtf

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 4.4.0-24.43~14.04.1-generic 4.4.10
Uname: Linux 4.4.0-24-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.21
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Wed Jun 15 20:46:53 2016
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: I just need to know a workaround
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] RV635/M86 [Mobility Radeon HD 3650] [1002:9591] (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:30e7]
InstallationDate: Installed on 2015-10-08 (251 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Hewlett-Packard HP EliteBook 8530p
PccardctlStatus:
 Socket 0:
   3.3V
  16-bit
  PC Card
   Subdevice 0 (function 0) bound to driver "pata_pcmcia"
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic root=UUID=850569f2-236a-4345-be5f-60f7d391b9c0 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/08/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68PDV Ver. F.11
dmi.board.name: 30E7
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 90.26
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68PDVVer.F.11:bd12/08/2009:svnHewlett-Packard:pnHPEliteBook8530p:pvrF.11:rvnHewlett-Packard:rn30E7:rvrKBCVersion90.26:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 8530p
dmi.product.version: F.11
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.11.3+14.04.20160425-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.6
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.6
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Wed Jun 15 20:41:29 2016
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2.7
xserver.video_driver: radeon

Revision history for this message
Kauko Peltonen (k2-peltonen) wrote :
Paul White (paulw2u)
affects: xorg (Ubuntu) → libreoffice (Ubuntu)
Revision history for this message
dino99 (9d9) wrote :

Such naming might be the problem cause
"Ubuntun_komennot ja kernelit - Ubuntu Suomi.rtf"

- so long
- with 'spaces' and/or 'tabs'

Start renaming it shorter & simpler; that might help.

Changed in libreoffice (Ubuntu):
status: New → Incomplete
Revision history for this message
penalvch (penalvch) wrote :

Kauko Peltonen, could you please attach the file that demonstrates this problem?

Changed in libreoffice (Ubuntu):
importance: Undecided → Low
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for libreoffice (Ubuntu) because there has been no activity for 60 days.]

Changed in libreoffice (Ubuntu):
status: Incomplete → Expired
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