have to go to windows to use epson or cannon printer scanner
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
send the jobs to either printer scanner and they just sit there in the queue that shows when I look at them on the printer options on ubuntu so I have to go over to my windows XP dual boot to print anything that works fine for both
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.7
ProcVersionSign
Uname: Linux 3.16.0-73-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.21
Architecture: amd64
CurrentDesktop: Unity
Date: Sat Jun 11 09:56:03 2016
InstallationDate: Installed on 2015-07-15 (331 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
Lpstat:
device for Canon-MG2900-
device for EPSON-Epson-
MachineType: Dell Inc. OptiPlex 755
Papersize: a4
PpdFiles:
Canon-
EPSON-
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/31/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A19
dmi.board.name: 0PU052
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 15
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: OptiPlex 755
dmi.sys.vendor: Dell Inc.
According to the info about your system which got added to your bug report no suitable drivers were found for your two printers:
PpdFiles: MG2900- series: Generic text-only printer Epson-Stylus- SX420W: Epson Stylus Scan 2500 Foomatic/stcolor
Canon-
EPSON-
This gives the impression that there is no Linux support for them.
Did they work with another Linux distribution or an older version of Ubuntu?