Cursor is flickering or leaving annoying trails using 3 monitors

Bug #1590492 reported by grgtvs
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

Mouse cursor leaving trails or flickers when I've 2 external screens attached. One is in a HDMI port and the other in a Mini Display Port as well as the laptop built in monitor. The problem is more intense in the monitor that is attached in the HDMI port now but in previous installations the problem was more acute at the display attached in the Mini Display Port.

Also the it seems that the flickering is quite prominent when I'm hovering on Chrome's/Chromium tabs or other widgets (possibly GTK's).

Also what regards the cursor trails, that's happening in every screen when I'm hovering over the title bar or window menu bar.

I'm using nouveau.

#>  xrandr --listactivemonitors
Monitors: 3
 0: +*HDMI1 1920/480x1080/270+1920+0 HDMI1
 1: +LVDS1 1920/344x1080/193+3840+0 LVDS1
 2: +DVI-D-1-1 1920/480x1080/270+0+0 DVI-D-1-1

#> xrandr --listproviders
Providers: number : 3
Provider 0: id: 0x8a cap: 0x9, Source Output, Sink Offload crtcs: 4 outputs: 5 associated providers: 2 name:Intel
Provider 1: id: 0x45 cap: 0x6, Sink Output, Source Offload crtcs: 4 outputs: 2 associated providers: 2 name:nouveau
Provider 2: id: 0x45 cap: 0x6, Sink Output, Source Offload crtcs: 4 outputs: 2 associated providers: 2 name:nouveau
```

```
#>xrandr --prop
Screen 0: minimum 8 x 8, current 5760 x 1080, maximum 32767 x 32767
LVDS1 connected 1920x1080+3840+0 (normal left inverted right x axis y axis) 344mm x 193mm
 _MUTTER_PRESENTATION_OUTPUT: 0
 EDID:
  00ffffffffffff0006afed0000000000
  001501049022137802d1159e59539b27
  1e505400000001010101010101010101
  010101010101343580a6703808403064
  310058c11000001a782380a670380840
  3064310058c11000001a000000fe0036
  39383558804231353648544600000000
  00004122960111000002010a2020003d
 BACKLIGHT: 82
  range: (0, 100)
 Backlight: 82
  range: (0, 100)
 scaling mode: Full aspect
  supported: None, Full, Center, Full aspect
   1920x1080 60.01*+ 59.93 40.01
   1680x1050 59.95 59.88
   1600x1024 60.17
   1400x1050 59.98
   1600x900 60.00
   1280x1024 60.02
   1440x900 59.89
   1280x960 60.00
   1368x768 60.00
   1360x768 59.80 59.96
   1152x864 60.00
   1280x720 60.00
   1024x768 60.00
   1024x576 60.00
   960x540 60.00
   800x600 60.32 56.25
   864x486 60.00
   640x480 59.94
   720x405 60.00
   640x360 60.00
DP1 disconnected (normal left inverted right x axis y axis)
 Broadcast RGB: Automatic
  supported: Automatic, Full, Limited 16:235
 audio: auto
  supported: force-dvi, off, auto, on
HDMI1 connected primary 1920x1080+1920+0 (normal left inverted right x axis y axis) 480mm x 270mm
 EDID:
  00ffffffffffff001e6db85a01010101
  0118010380301b78ea3135a5554ea126
  0c5054a54b00714f81809500b300a9c0
  810081c09040023a801871382d40582c
  4500e00e1100001e000000fd00384b1e
  530f000a202020202020000000fc004c
  47204950532046554c4c4844000000ff
  000a2020202020202020202020200164
  02031df14a900403011412051f101323
  0907078301000065030c001000023a80
  1871382d40582c4500e00e1100001e01
  1d8018711c1620582c2500e00e110000
  9e011d007251d01e206e285500e00e11
  00001e8c0ad08a20e02d10103e9600e0
  0e110000180000000000000000000000
  000000000000000000000000000000ae
 _MUTTER_PRESENTATION_OUTPUT: 0
 aspect ratio: Automatic
  supported: Automatic, 4:3, 16:9
 Broadcast RGB: Automatic
  supported: Automatic, Full, Limited 16:235
 audio: auto
  supported: force-dvi, off, auto, on
   1920x1080 60.00*+ 50.00 59.94
   1920x1080i 60.00 50.00 59.94
   1680x1050 59.88
   1400x1050 59.95
   1600x900 60.00
   1280x1024 75.02 60.02
   1440x900 59.90
   1280x800 59.91
   1152x864 75.00
   1280x720 60.00 50.00 59.94
   1024x768 75.08 60.00
   800x600 75.00 60.32
   720x576 50.00
   720x480 60.00 59.94
   640x480 75.00 60.00 59.94
   720x400 70.08
VGA1 disconnected (normal left inverted right x axis y axis)
VIRTUAL1 disconnected (normal left inverted right x axis y axis)
eDP-1-1 disconnected
 dithering depth: 6 bpc
  supported: auto, 6 bpc, 8 bpc
 dithering mode: off
  supported: auto, off, static 2x2, dynamic 2x2, temporal
 scaling mode: None
  supported: None, Full, Center, Full aspect
 color vibrance: 150
  range: (0, 200)
 vibrant hue: 90
  range: (0, 180)
DVI-D-1-1 connected 1920x1080+0+0 480mm x 270mm
 EDID:
  00ffffffffffff001e6db85a01010101
  0118010380301b78ea3135a5554ea126
  0c5054a54b00714f81809500b300a9c0
  810081c09040023a801871382d40582c
  4500e00e1100001e000000fd00384b1e
  530f000a202020202020000000fc004c
  47204950532046554c4c4844000000ff
  000a2020202020202020202020200164
  02031df14a900403011412051f101323
  0907078301000065030c001000023a80
  1871382d40582c4500e00e1100001e01
  1d8018711c1620582c2500e00e110000
  9e011d007251d01e206e285500e00e11
  00001e8c0ad08a20e02d10103e9600e0
  0e110000180000000000000000000000
  000000000000000000000000000000ae
 _MUTTER_PRESENTATION_OUTPUT: 0
 dithering depth: 6 bpc
  supported: auto, 6 bpc, 8 bpc
 dithering mode: off
  supported: auto, off, static 2x2, dynamic 2x2, temporal
 scaling mode: None
  supported: None, Full, Center, Full aspect
 color vibrance: 150
  range: (0, 200)
 vibrant hue: 90
  range: (0, 180)
 underscan vborder: 0
  range: (0, 128)
 underscan hborder: 0
  range: (0, 128)
 underscan: off
  supported: auto, off, on
   1920x1080 60.00*+ 50.00 59.94
   1920x1080i 60.00 50.00 59.94
   1680x1050 59.88
   1400x1050 59.95
   1600x900 60.00
   1280x1024 75.02 60.02
   1440x900 59.90
   1280x800 59.91
   1152x864 75.00
   1280x720 60.00 50.00 59.94
   1024x768 75.08 60.00
   800x600 75.00 60.32
   720x576 50.00
   720x480 60.00 59.94
   640x480 75.00 60.00 59.94
   720x400 70.08
  1920x1080 (0x46) 148.500MHz +HSync +VSync
        h: width 1920 start 2008 end 2052 total 2200 skew 0 clock 67.50KHz
        v: height 1080 start 1084 end 1089 total 1125 clock 60.00Hz
  1920x1080 (0x47) 148.500MHz +HSync +VSync
        h: width 1920 start 2448 end 2492 total 2640 skew 0 clock 56.25KHz
        v: height 1080 start 1084 end 1089 total 1125 clock 50.00Hz
  1920x1080 (0x48) 148.352MHz +HSync +VSync
        h: width 1920 start 2008 end 2052 total 2200 skew 0 clock 67.43KHz
        v: height 1080 start 1084 end 1089 total 1125 clock 59.94Hz
  1920x1080i (0x49) 74.250MHz +HSync +VSync Interlace
        h: width 1920 start 2008 end 2052 total 2200 skew 0 clock 33.75KHz
        v: height 1080 start 1084 end 1094 total 1125 clock 60.00Hz
  1920x1080i (0x4a) 74.250MHz +HSync +VSync Interlace
        h: width 1920 start 2448 end 2492 total 2640 skew 0 clock 28.12KHz
        v: height 1080 start 1084 end 1094 total 1125 clock 50.00Hz
  1920x1080i (0x4b) 74.176MHz +HSync +VSync Interlace
        h: width 1920 start 2008 end 2052 total 2200 skew 0 clock 33.72KHz
        v: height 1080 start 1084 end 1094 total 1125 clock 59.94Hz
  1680x1050 (0x4c) 119.000MHz +HSync -VSync
        h: width 1680 start 1728 end 1760 total 1840 skew 0 clock 64.67KHz
        v: height 1050 start 1053 end 1059 total 1080 clock 59.88Hz
  1400x1050 (0x4d) 101.000MHz +HSync -VSync
        h: width 1400 start 1448 end 1480 total 1560 skew 0 clock 64.74KHz
        v: height 1050 start 1053 end 1057 total 1080 clock 59.95Hz
  1600x900 (0x4e) 108.000MHz +HSync +VSync
        h: width 1600 start 1624 end 1704 total 1800 skew 0 clock 60.00KHz
        v: height 900 start 901 end 904 total 1000 clock 60.00Hz
  1280x1024 (0x4f) 135.000MHz +HSync +VSync
        h: width 1280 start 1296 end 1440 total 1688 skew 0 clock 79.98KHz
        v: height 1024 start 1025 end 1028 total 1066 clock 75.02Hz
  1280x1024 (0x50) 108.000MHz +HSync +VSync
        h: width 1280 start 1328 end 1440 total 1688 skew 0 clock 63.98KHz
        v: height 1024 start 1025 end 1028 total 1066 clock 60.02Hz
  1440x900 (0x51) 88.750MHz +HSync -VSync
        h: width 1440 start 1488 end 1520 total 1600 skew 0 clock 55.47KHz
        v: height 900 start 903 end 909 total 926 clock 59.90Hz
  1280x800 (0x52) 71.000MHz +HSync -VSync
        h: width 1280 start 1328 end 1360 total 1440 skew 0 clock 49.31KHz
        v: height 800 start 803 end 809 total 823 clock 59.91Hz
  1152x864 (0x53) 108.000MHz +HSync +VSync
        h: width 1152 start 1216 end 1344 total 1600 skew 0 clock 67.50KHz
        v: height 864 start 865 end 868 total 900 clock 75.00Hz
  1280x720 (0x54) 74.250MHz +HSync +VSync
        h: width 1280 start 1390 end 1430 total 1650 skew 0 clock 45.00KHz
        v: height 720 start 725 end 730 total 750 clock 60.00Hz
  1280x720 (0x55) 74.250MHz +HSync +VSync
        h: width 1280 start 1720 end 1760 total 1980 skew 0 clock 37.50KHz
        v: height 720 start 725 end 730 total 750 clock 50.00Hz
  1280x720 (0x56) 74.176MHz +HSync +VSync
        h: width 1280 start 1390 end 1430 total 1650 skew 0 clock 44.96KHz
        v: height 720 start 725 end 730 total 750 clock 59.94Hz
  1024x768 (0x57) 78.800MHz +HSync +VSync
        h: width 1024 start 1040 end 1136 total 1312 skew 0 clock 60.06KHz
        v: height 768 start 769 end 772 total 800 clock 75.08Hz
  1024x768 (0x58) 65.000MHz -HSync -VSync
        h: width 1024 start 1048 end 1184 total 1344 skew 0 clock 48.36KHz
        v: height 768 start 771 end 777 total 806 clock 60.00Hz
  800x600 (0x59) 49.500MHz +HSync +VSync
        h: width 800 start 816 end 896 total 1056 skew 0 clock 46.88KHz
        v: height 600 start 601 end 604 total 625 clock 75.00Hz
  800x600 (0x5a) 40.000MHz +HSync +VSync
        h: width 800 start 840 end 968 total 1056 skew 0 clock 37.88KHz
        v: height 600 start 601 end 605 total 628 clock 60.32Hz
  720x576 (0x5b) 27.000MHz -HSync -VSync
        h: width 720 start 732 end 796 total 864 skew 0 clock 31.25KHz
        v: height 576 start 581 end 586 total 625 clock 50.00Hz
  720x480 (0x5c) 27.027MHz -HSync -VSync
        h: width 720 start 736 end 798 total 858 skew 0 clock 31.50KHz
        v: height 480 start 489 end 495 total 525 clock 60.00Hz
  720x480 (0x5d) 27.000MHz -HSync -VSync
        h: width 720 start 736 end 798 total 858 skew 0 clock 31.47KHz
        v: height 480 start 489 end 495 total 525 clock 59.94Hz
  640x480 (0x5e) 31.500MHz -HSync -VSync
        h: width 640 start 656 end 720 total 840 skew 0 clock 37.50KHz
        v: height 480 start 481 end 484 total 500 clock 75.00Hz
  640x480 (0x5f) 25.200MHz -HSync -VSync
        h: width 640 start 656 end 752 total 800 skew 0 clock 31.50KHz
        v: height 480 start 490 end 492 total 525 clock 60.00Hz
  640x480 (0x60) 25.175MHz -HSync -VSync
        h: width 640 start 656 end 752 total 800 skew 0 clock 31.47KHz
        v: height 480 start 490 end 492 total 525 clock 59.94Hz
  720x400 (0x61) 28.320MHz -HSync +VSync
        h: width 720 start 738 end 846 total 900 skew 0 clock 31.47KHz
        v: height 400 start 412 end 414 total 449 clock 70.08Hz

```

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
Uname: Linux 4.4.0-22-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Wed Jun 8 18:14:04 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
DkmsStatus: bbswitch, 0.8, 4.4.0-22-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Dell 3rd Gen Core processor Graphics Controller [1028:054f]
 NVIDIA Corporation GK107M [GeForce GT 640M] [10de:0fd2] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Dell GeForce GT 640M [1028:054f]
InstallationDate: Installed on 2016-05-23 (15 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Release amd64 (20160421)
MachineType: Dell Inc. XPS L521X
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic root=UUID=6da1f007-1951-427a-bd45-58a323fa9d08 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/27/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: 08PH19
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A09
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd08/27/2012:svnDellInc.:pnXPSL521X:pvrA09:rvnDellInc.:rn08PH19:rvrA00:cvnDellInc.:ct8:cvrA09:
dmi.product.name: XPS L521X
dmi.product.version: A09
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2

Revision history for this message
grgtvs (grgtvs) wrote :
Revision history for this message
penalvch (penalvch) wrote :

grgtvs, thank you for reporting this and helping make Ubuntu better.

1) Did this issue not occur in a Ubuntu release prior to 16.04?
2) Does using the nvidia proprietary drivers provide a WORKAROUND as per https://help.ubuntu.com/community/BinaryDriverHowto/Nvidia ?

tags: added: bios-outdated-a16
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
Revision history for this message
grgtvs (grgtvs) wrote :

Sorry I haven'r seen you comment.

As per your 1st question - I don't know that since I've only tried using 3 screens in 16.04, prior to that I had a desktop setup (11.04 to 14.04) with 2 screens without any problems, either using the nvidia drivers either the nouveau.

Regarding the nvidia propertiary drivers they don't work for me at all. Even when I did manage make them work the mini-display port didn't work so I could use only the screen in the HDMI port and the build-in screen.
Only when I'm using the nouveau driver I'm able to use all the 3 screens together but with that annoying issue.

Changed in xorg (Ubuntu):
status: Expired → New
Revision history for this message
penalvch (penalvch) wrote :

grgtvs, to clarify, when I ask about testing results (in newer or older releases) I'm referring to the PC you originally reported against (Dell XPS L521X) not some other PC you used.

Hence, could you please answer my questions in that context?

Also, to see if this is already resolved, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

description: updated
Changed in xorg (Ubuntu):
status: New → Incomplete
Revision history for this message
grgtvs (grgtvs) wrote :

Yes AS I said, I had not installed any other linux or ubuntu distribution on this laptop before, so I couldn't possibly know if there was any issues.

I'll try the live build and I'll come back to you with the results.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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