openoffice pdf export: encoding messed up for symbol glyphs in PDF-builtin fonts (e.g. EURO symbol)

[Francesco Palermo]

Binary package hint: openoffice

Openoffice doesn't export correctly documents with euro symbol.
The resulting pdf doesn't contain euro but another symbol in place of it.

[Daniel Hahler (blueyed)]

Thank you for your bug report.
I'm marking it as incomplete for now, because more information is needed:
1. You've reported it against "kdegraphics", but are referring to "openoffice". Which program causes the problem?
2. Is the error caused by the export or when viewing the PDF? Have you tried different PDF viewers?
3. What locale/language are you using? (you can see this e.g. by doing "echo $LANG" in a terminal).

Please attach a small document, which causes the error for you and describe a way to reproduce this.

[Francesco Palermo (francesco-palermo)]

I've attached an odt and its relative pdf

[Francesco Palermo (francesco-palermo)]

I am sorry, I have not responded to your questions... ;-)

My answers:
1. I've changed the hint
2. yes (kpdf, areader)
3. it_IT.UTF-8

[Daniel Hahler (blueyed)]

Confirmed, using de_DE.UTF-8 myself.

To reproduce: Create a new oowriter document, insert a "€" and export as PDF. Then you'll see a "¬".

[Daniel Hahler (blueyed)]

Found the upstream report.

Workaround:
"A quick workaround for users is to use the corresponding truetype font (e.g. TimesNewRoman instead of
Times)."

I could not find a patch linked in the bug report.

[Algardas Pelakauskas (algardas-yahoo-deactivatedaccount)]

I'm also seeing this with Lithuanian letters (ąčęėįšųūž) and lt_LT.utf8 locale. They display fine in openoffice, but only some of them are correctly exported to pdf.
This seems to be fixed in openoffice 2.3.1:
   http://eis.services.openoffice.org/EIS2/cws.ShowCWS?Path=OOG680%2Fpdffix01
but I hear that 2.3.1 won't be backported to gutsy (even though it's only a bugfix release?)...

I'm also having similar problems when printing directly from openoffice: some of the Lithuanian letters are not printed correctly, but I'm not sure if this is related.

[Saivann Carignan (oxmosys)]

This bug is fixed with the 2.3.1 release which is now included in Hardy.

[Saivann Carignan (oxmosys)]

Should we ask for a backport to Gutsy?

[Pedro Almeida (pedrolopesalmeida)]

Hello Saivann and all,

I've solved the problem by changing the font to Times New Roman.
However, I do not know how to make this my default font, for text and
footnotes, and all. Can you help me?

By the way, can I install (or upgrade) 2.3.1 in Gutsy 7.10? Or have to
wait for April tu upgrade to hardy?

Yours,
Pedro Almeida, Portugal

On Wed, 2008-01-16 at 17:19 +0000, Saïvann Carignan wrote:
> Should we ask for a backport to Gutsy?
>
> ** Changed in: openoffice.org (Ubuntu)
> Status: Triaged => Fix Released
>

[Saivann Carignan (oxmosys)]

Pedro Almeida : To avoid problems, you should probably wait for a eventual backport of openoffice 2.3.1 to gutsy, or for the final Hardy release which will be released in April. If you need support and help with the actual openoffice version, you can post a question here : https://answers.edge.launchpad.net/ubuntu/+source/openoffice.org/ or join the #ubuntu channel with Xchat on freenode servers to see if someone can help you with your questions. This would be a more appropriate place to have support since Malone is a bug tracker. Thanks for your participation!