Xorg freeze
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
xorg (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
Ubuntu 14.04 LTS
I boot the machine, log in to user A, and start no programs. Instead, I immediately switch user to user B. I then switch back to user A.
After entering (again) the password for user A, the system freezes.
It freezes in one of two ways: either it goes to a black screen with no mouse cursor visible, or it goes to a staticy purple banded background with the mouse cursor visible and usable but nothing on the screen is responsive.
Very rarely, it will successfully log in, but if I then repeat the process id est switch user to user B and back again, it will freeze.
This began around perhaps May 15--20.
I have been using Ubuntu 14.04 for a year without problems prior to this.
Ubuntu Software Center History shows a ton of updates installed 17 May, 18 May, 19 May, and 22 May.
The only one that jumps out as possibly X-related is libgtk, but I have no idea what most of the updates do, they're all things like libmm-glib0 (I mean, I can Google that *one*, but they're all like that and I can't copy-paste out of the Software Center). Hopefully that was included in the info reported by Apport.
I'm guessing that's what you mean by the question "Is this a regression?"? Since it doesn't involve any applications and it never happened until a week ago, it would almost have to be caused by an update.
However, I am unable to undo these updates, and the Internet is telling me that undoing updates can only be done via weird hacks that will almost definitely make the problem worse.
I am unable to recreate the freeze on the Ctrl+Alt+F1 console, so I would guess it has to do with the X window server.
When the freeze occurs, Alt+SysRq+1 does nothing.
I only have one machine, so I don't know how to ssh into the machine while it is frozen.
P.S. There was a part of the instructions that would definitely by very useful but which I am unable to follow:
https:/
Reverting package updates backwards would almost definitely fix my problem, as noted above.
Software Updater provides no option to do this, Ubuntu Software Center History -> Updates provides no option to do this, and it is not mentioned at https:/
http://
http://
So I don't know what this instruction is talking about.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSign
Uname: Linux 3.13.0-86-generic x86_64
NonfreeKernelMo
.tmp.unity.
ApportVersion: 2.14.1-0ubuntu3.20
Architecture: amd64
CompizPlugins: No value set for `/apps/
CompositorRunning: compiz
CompositorUnred
CompositorUnred
CurrentDesktop: Unity
Date: Wed May 25 10:53:39 2016
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus:
fglrx-
fglrx-
ExtraDebuggingI
GpuHangFrequency: Continuously
GpuHangReproduc
GpuHangStarted: Within the last week or two
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Richland [Radeon HD 8550G] [1002:990d] (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Device [103c:1984]
InstallationDate: Installed on 2014-06-06 (719 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Hewlett-Packard HP Pavilion 17 Notebook PC
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/11/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.35
dmi.board.
dmi.board.name: 1984
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 01.15
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.
dmi.modalias: dmi:bvnInsyde:
dmi.product.name: HP Pavilion 17 Notebook PC
dmi.product.
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.11.
version.
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-
version.
version.
version.
version.
version.
version.
version.
version.
xserver.bootTime: Wed May 25 10:19:24 2016
xserver.configfile: default
xserver.errors:
open /dev/dri/card0: No such file or directory
AIGLX error: failed to open /usr/X11R6/
AIGLX error: failed to open /usr/lib64/
AIGLX error: failed to open /usr/X11R6/
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2.7
xserver.
Changed in xorg (Ubuntu): | |
status: | Invalid → In Progress |
status: | In Progress → Invalid |
2016June2: I just installed the latest round of updates, and it seems to have fixed the problem. At least, I've switched user several times without a freeze.