QCA6164 in Ubuntu 16.04, 5GHz issue

Bug #1585579 reported by Mattias Emmoth
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
High
Unassigned

Bug Description

I bought a Lenovo Ideapad 500 and after I had install Ubuntu 16.04 I noticed that the wireless don't work.

I followed the instructions on the thread "http://ubuntuforums.org/showthread.php?t=2322547" and got the card to work somewhat, I can connect to the 2.4GHz band at home. But I can't connect to the 2.4GHz band at work nor the 5GHz bands home or at work.
I then created a new thread about my issue, "http://ubuntuforums.org/showthread.php?t=2325359" where I have tried everything that has been suggested. I've even reinstalled the computer twice.

I found some more info about the bug on bugzilla for the distro fedora "https://bugzilla.redhat.com/show_bug.cgi?id=1257500"

Don't really know how to implement that for me. I have tried the 4.6 kernel without any success too.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-22-generic 4.4.0-22.40
ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
Uname: Linux 4.4.0-22-generic x86_64
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: etecs 1582 F.... pulseaudio
 /dev/snd/controlC0: etecs 1582 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed May 25 12:40:25 2016
HibernationDevice: RESUME=UUID=388dc27d-d717-4b1e-8017-1b9c99c855ff
InstallationDate: Installed on 2016-05-24 (0 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: LENOVO 80K4
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic.efi.signed root=UUID=e460757b-3e46-44d0-9b46-dce4333323de ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-22-generic N/A
 linux-backports-modules-4.4.0-22-generic N/A
 linux-firmware 1.157
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/28/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: CACN27WW(V2.00)
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: Lenovo ideapad 5
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40709 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad 500-15ACZ
dmi.modalias: dmi:bvnLENOVO:bvrCACN27WW(V2.00):bd07/28/2015:svnLENOVO:pn80K4:pvrLenovoideapad500-15ACZ:rvnLENOVO:rnLenovoideapad5:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrLenovoideapad500-15ACZ:
dmi.product.name: 80K4
dmi.product.version: Lenovo ideapad 500-15ACZ
dmi.sys.vendor: LENOVO

Revision history for this message
Mattias Emmoth (mattias-emmoth) wrote :
Revision history for this message
Mattias Emmoth (mattias-emmoth) wrote :

lspci-vnvn.log

description: updated
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Mattias Emmoth (mattias-emmoth) wrote :

wireless-info script from Jeremy31

Revision history for this message
Mattias Emmoth (mattias-emmoth) wrote :

dmesg after reboot

[ 15.924489] ath10k_pci 0000:02:00.0: pci irq msi-x interrupts 8 irq_mode 0 reset_mode 0
[ 16.273325] ath10k_pci 0000:02:00.0: Direct firmware load for ath10k/cal-pci-0000:02:00.0.bin failed with error -2
[ 16.518612] ath10k_pci 0000:02:00.0: Direct firmware load for ath10k/QCA6174/hw2.1/board-2.bin failed with error -2
[ 17.980150] ath10k_pci 0000:02:00.0: qca6164 hw2.1 (0x05010000, 0x003405ff sub 17aa:3545) fw atheros-12.0.0.102-fw fwapi 5 bdapi 1 htt-ver 3.25 wmi-op 4 htt-op 3 cal otp max-sta 32 raw 0 hwcrypto 1 features
[ 17.980157] ath10k_pci 0000:02:00.0: debug 0 debugfs 1 tracing 1 dfs 0 testmode 0
[ 18.155439] ath10k_pci 0000:02:00.0 wlp2s0: renamed from wlan0
[ 57.552884] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)!

Changed in linux (Ubuntu):
importance: Undecided → High
Revision history for this message
penalvch (penalvch) wrote :

Mattias Emmoth, could you please provide the keyboard click for click instructions you ran verbatim (not just the URL) that helped improve the issue?

tags: added: latest-bios-2.00
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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