Device notifier is confusing

Bug #1584814 reported by Uqbar
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
plasma-desktop (Ubuntu)
Won't Fix
Medium
Unassigned

Bug Description

When I plug my smartphone with USB and I unlock it, the device notifier widget shows two options to be used in order "to open"my device storage: one is for MTP and one for PTP (see attached screenshot).

Issue #1. There's no way to know which entry is for MTP and which one is for PTP. I need to click on both options in order to know.

Issue #2. My device can only have one working mode at a time: either MTP or PTP, but not both.

For issue #1 there is a simple solution which is not to simply print "Open with File Manager" twice, but to write also which protocol is to be used, like "(MTP) Open with File Manager" or "Open with MTP within File Manager".

I attach here also my device's USB details as reported by "lsuss -vv" in all three modes:
MTP, PTP and "charge oly".

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: plasma-desktop 4:5.5.5-0ubuntu1
Uname: Linux 4.4.11-040411-lowlatency x86_64
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
CurrentDesktop: KDE
Date: Mon May 23 16:30:17 2016
InstallationDate: Installed on 2016-04-22 (31 days ago)
InstallationMedia: Kubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
SourcePackage: plasma-desktop
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Uqbar (uqbar) wrote :
Revision history for this message
Uqbar (uqbar) wrote :

USB details while in MTP mode

Revision history for this message
Uqbar (uqbar) wrote :

USB details while in PTP mode

Revision history for this message
Uqbar (uqbar) wrote :

USB details while in charge mode

Revision history for this message
Uqbar (uqbar) wrote :

If I put the smartphone in PTP mode, it get recognized as a camera.
But if I put the it in either MTP or charge mode, I always get the two options for both MTP and PTP.
In charge node, obviously, no file trasnfer can take place and "kio" helper simply fails.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in plasma-desktop (Ubuntu):
status: New → Confirmed
Revision history for this message
PlasmaPump (plasmapump) wrote :

I have the same issue. I can delete and create folders in MTP mode but can not copy files to the phone.

Revision history for this message
Alberto Salvia Novella (es20490446e) wrote :

Why just only use MTP if the device supports it?

Changed in plasma-desktop (Ubuntu):
importance: Undecided → Medium
Changed in plasma-desktop (Ubuntu):
status: Confirmed → Won't Fix
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