App hangs when creating a second account

Bug #1584768 reported by Paz Chauhan
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Telegram app
Fix Released
Critical
Unassigned

Bug Description

When adding a 2nd account, after entering country and phone number data (and confirming), the app hangs with a spinning wheel before the number confirmation dialog is displayed. The log on the console states:

"UTC qml: sourcePage must be added to the view to add new page"

Reproduce Steps:
  a) Launch Telegram
  b) Log in account: A
  c) Select "Add Account" in settings to login account: B
  d) Select country code and enter phone number (and confirm)
  f) Observe spinning wheel. The app hangs

Occurrence:
08/10 (80%)

Actual Result:
The app hangs on the phone number entry page displaying a spinning wheel

Expected Result:
Telegram should prompt the user to enter the authorisation code

Click package:
    com.ubuntu.telegram (2.2.16.0)

Tags: cqa-verified

Related branches

description: updated
Jin (jindallo)
Changed in telegram-app:
importance: Undecided → Critical
Revision history for this message
Jin (jindallo) wrote :

I confirmed,
the page is hanged on "Phone Number" page,
and it seems is loading over and over.

From logs,
it shows below:
    [20160525 17:23:07.531 CST qml: sourcePage must be added to the view to add new page.
need to check APL using in such the case.

Changed in telegram-app:
status: New → Confirmed
milestone: none → m31
Revision history for this message
Jin (jindallo) wrote :

And the back key in "Phone Number" page does not work at the case,
user should cancel the auth. process anytime.

Jin (jindallo)
Changed in telegram-app:
assignee: nobody → Paz Chauhan (paz-chauhan)
Revision history for this message
Jin (jindallo) wrote :

Hello Paz,

Thanks for your investigation on this,
please help us to debug this problem,
and verify it by the UX flow you just new.

Revision history for this message
Jin (jindallo) wrote :

Bug fixed,
and verified pass on developer side.

The change list is submitted as rev. 201,
below is the detail information.
    http://bazaar.launchpad.net/~libqtelegram-team/telegram-app/telegram/revision/201

Device Information:
    current build number: 442
    device name: mako
    channel: ubuntu-touch/rc-proposed/ubuntu
    last update: 2016-05-19 19:28:28
    version version: 442
    version ubuntu: 20160518.1
    version device: 20160401.1
    version custom: 20160518.1

Changed in telegram-app:
status: Confirmed → Fix Committed
assignee: Paz Chauhan (paz-chauhan) → Jin (jin.cth)
Revision history for this message
Jin (jindallo) wrote :

Hello Elsa,

Please help us QA this Telegram bug,
thanks for your help.

Changed in telegram-app:
assignee: Jin (jin.cth) → Elsa Wang (elsawang)
Elsa Wang (elsawang)
Changed in telegram-app:
assignee: Elsa Wang (elsawang) → Ethan Chang (ethan.chang)
Revision history for this message
Jin (jindallo) wrote :

Hello Ethan,

Please use attached click for do the validation,
thanks for your help!

Any problem in testing you could contact me directly.

Revision history for this message
Ethan Chang (ethan.chang) wrote :

Verified with v2.2.23.0

tags: added: cqa-verified
Changed in telegram-app:
assignee: Ethan Chang (ethan.chang) → Jin (jin.cth)
Jin (jindallo)
Changed in telegram-app:
status: Fix Committed → Fix Released
assignee: Jin (jin.cth) → nobody
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