Facebook app freezes on spinner after login
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
The Webapps-core project |
Incomplete
|
Critical
|
Alberto Mardegan |
Bug Description
Krillin, rc-proposed, r338
Here's what happened:
1) Flashed rc-proposed r338
2) Connected to wifi
3) Opened facebook webapp, login page launched
4) I put login and password, and the 2FA page loaded
5) I switched to system settings and tried adding an Ubuntu One account, but failed, tapping on Ubuntu One did nothing
6) After a while, I went back to Facebook webapp, and typed the 2FA code
7) chose save/notsave browser, and finished the login process
8) Login page closed and the app froze on a blank page with a frozen spinner in the middle
a few logs:
phablet@
2016/05/19 20:59:40 Received Poll()
2016/05/19 21:04:45 Received Poll()
2016/05/19 21:08:28 Creat plugin for service: com.ubuntu.
2016/05/19 21:08:28 Unhandled account with id 1 for com.ubuntu.
2016/05/19 21:09:50 Received Poll()
2016/05/19 21:14:55 Received Poll()
2016/05/19 21:20:00 Received Poll()
2016/05/19 21:25:05 Received Poll()
2016/05/19 21:30:10 Received Poll()
NOTE: I deleted a few lttng errors from the following log
phablet@
libust[9138/9143]: Error: Error opening shm /lttng-
Loading module: 'libubuntu_
webapp-container: unrecognized option '--enable-
webapp-container: unrecognized option '--accountProvi
webapp-container: unrecognized option '--popup-
webapp-container: unrecognized option '--webapp=
webapp-container: unrecognized option '--webappModelS
virtual void OnlineAccountsC
file://
file://
file://
file://
ubuntumirclient: Got invalid serialized mime data. Ignoring it.
qml: Accounts: 0
QObject:
qml: Accounts: 1
qml: Setup account 1
qml: Credentials ID: 1
qml: Loading webview on /home/phablet/
QQmlExpression: Expression file://
unity:
shm_open() failed: Permission denied
qml: Loaded 9 UA override(s) from file://
libust[9138/13630]: Error: Error opening shm /lttng-ust-wait-5 (in get_wait_shm() at lttng-ust-
qml: Preparing for login
[PERFORMANCE]: Last frame took 55 ms to render.
[0519/220829:
libust[9138/13630]: Error: Error opening shm /lttng-ust-wait-5 (in get_wait_shm() at lttng-ust-
dbus.log shows
qml: Loaded 9 UA override(s) from file://
qml: Page_QMLTYPE_
QProcess: Destroyed while process ("/usr/
[0519/220831:
qml: Loading changed
ubuntumirclient: Got invalid serialized mime data. Ignoring it.
[0519/220831:
qml: [JS] (https:/
qml: [JS] (https:/
qml: Loading changed
Changed in webapps-core: | |
assignee: | nobody → Alberto Mardegan (mardy) |
Hi Andrea, do you think you could reproduce this again?
There are a couple of thingsI need to know:
1) before reproducing the bug, please have this command running in a terminal:
OAU_ LOGGING_ LEVEL=2 OAU_DAEMON_ TIMEOUT= 9999 online- accounts- service
and attach the logs from this command into the bug (replace any tokens with XXX)
2) Please pay attention to page transitions: do you see the account window disappear by sliding into the bottom of the screen before the application gets stuck?