Grub fails to install

Bug #1583709 reported by Trevor Barrie
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
grub-installer (Ubuntu)
Invalid
Critical
Unassigned

Bug Description

Trying to install Ubuntu 16.04 EFI on a Dell Latitude E7470 laptop. It gets to the end of the install process but then fails to install grub. (I'm afraid I didn't write down the exact error message.)

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubiquity 2.21.63 [modified: lib/partman/automatically_partition/question]
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic x86_64
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
CasperVersion: 1.376
Date: Thu May 19 13:02:27 2016
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper quiet splash ---
LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
ProcEnviron:
 LANGUAGE=en_CA.UTF-8
 PATH=(custom, no user)
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
SourcePackage: grub-installer
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Trevor Barrie (tbarrie) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in grub-installer (Ubuntu):
status: New → Confirmed
Changed in grub-installer (Ubuntu):
importance: Undecided → Critical
Revision history for this message
Phillip Susi (psusi) wrote :

Your disk is currently partitioned to boot in bios mode, but you booted the 16.04 installer in EFI mode. A warning message prompted you that this could be a problem and recommended performing a bios mode install instead, but you chose not to. You either need to perform the bios mode install, or partition the disk using GPT and set up an EFI system partition to install in EFI mode. This will be done for you if you choose the "use entire disk" guided install option.

Changed in grub-installer (Ubuntu):
status: Confirmed → Invalid
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.