ELAN Clickpad not fully working

Bug #1582678 reported by XorgMC
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

I've got a Medion Akoya P2214T, which is a 2-in-1-device with a touchscreen (eGalax, working fine with driver manually installed) and a touchpad.

The touchpad is detected as "ITE Tech. Inc. ITE Device(8910)" but seems to be some kind of ELAN Clickpad, as it only has one physical button, shows as "Elan Microelectronics" in lsusb and is detected as "ELAN Clickpad" by Windows (and uses that driver).

Ubuntu seems to just use it as a generic mouse, as two-finger scrolling and other multitouch functions are not working and there is no touchpad configuration in Gnome's system settings.

The touchpad is connected using USB.

relevant /proc/bus/input/devices:
I: Bus=0003 Vendor=04f3 Product=0400 Version=0110
N: Name="ITE Tech. Inc. ITE Device(8910)"
P: Phys=usb-0000:00:14.0-3.1/input1
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3.1/1-3.1:1.1/0003:04F3:0400.0003/input/input7
U: Uniq=
H: Handlers=mouse0 event7
B: PROP=0
B: EV=17
B: KEY=30000 0 0 0 0
B: REL=143
B: MSC=10

relevant lsusb:
Bus 001 Device 005: ID 04f3:0400 Elan Microelectronics Corp.

it does not show up in lshw at all, it seems it belongs with the keyboard:
            *-usb:0
                      description: Keyboard
                      product: ITE Device(8910)
                      vendor: ITE Tech. Inc.
                      physical id: 1
                      bus info: usb@1:3.1
                      version: 0.00
                      capabilities: usb-2.00
                      configuration: driver=usbhid maxpower=100mA speed=12Mbit/s

it is a fresh ubuntu gnome 16.04 installation, nothing modified but the eGalax driver and a "apt upgrade". I use a "4.4.0-22-generic" linux kernel.
I've already found similar problems, but they were marked as fixed in 3.x kernels / ubuntu 14.04.
---
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: xorg 1493 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 16.04
InstallationDate: Installed on 2016-05-17 (0 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Release amd64 (20160421)
MachineType: Medion Akoya P2214T
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic.efi.signed root=UUID=5daefe1b-98b7-4314-b903-26f46e2e400f ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-22-generic N/A
 linux-backports-modules-4.4.0-22-generic N/A
 linux-firmware 1.157
Tags: xenial
Uname: Linux 4.4.0-22-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/03/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 206
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Akoya P2214T
dmi.board.vendor: Medion
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 8
dmi.chassis.vendor: Medion
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr206:bd09/03/2014:svnMedion:pnAkoyaP2214T:pvr1.0:rvnMedion:rnAkoyaP2214T:rvr1.0:cvnMedion:ct8:cvrToBeFilledByO.E.M.:
dmi.product.name: Akoya P2214T
dmi.product.version: 1.0
dmi.sys.vendor: Medion
---
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: xorg 1493 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 16.04
InstallationDate: Installed on 2016-05-17 (0 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Release amd64 (20160421)
MachineType: Medion Akoya P2214T
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic.efi.signed root=UUID=5daefe1b-98b7-4314-b903-26f46e2e400f ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-22-generic N/A
 linux-backports-modules-4.4.0-22-generic N/A
 linux-firmware 1.157
Tags: xenial
Uname: Linux 4.4.0-22-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/03/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 206
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Akoya P2214T
dmi.board.vendor: Medion
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 8
dmi.chassis.vendor: Medion
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr206:bd09/03/2014:svnMedion:pnAkoyaP2214T:pvr1.0:rvnMedion:rnAkoyaP2214T:rvr1.0:cvnMedion:ct8:cvrToBeFilledByO.E.M.:
dmi.product.name: Akoya P2214T
dmi.product.version: 1.0
dmi.sys.vendor: Medion

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1582678

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
XorgMC (xorgmc) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected xenial
description: updated
Revision history for this message
XorgMC (xorgmc) wrote : CRDA.txt

apport information

Revision history for this message
XorgMC (xorgmc) wrote : CurrentDmesg.txt

apport information

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XorgMC (xorgmc) wrote : IwConfig.txt

apport information

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XorgMC (xorgmc) wrote : JournalErrors.txt

apport information

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XorgMC (xorgmc) wrote : Lspci.txt

apport information

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XorgMC (xorgmc) wrote : Lsusb.txt

apport information

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XorgMC (xorgmc) wrote : ProcCpuinfo.txt

apport information

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XorgMC (xorgmc) wrote : ProcInterrupts.txt

apport information

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XorgMC (xorgmc) wrote : ProcModules.txt

apport information

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XorgMC (xorgmc) wrote : PulseList.txt

apport information

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XorgMC (xorgmc) wrote : RfKill.txt

apport information

Revision history for this message
XorgMC (xorgmc) wrote : UdevDb.txt

apport information

Revision history for this message
XorgMC (xorgmc) wrote : WifiSyslog.txt

apport information

description: updated
Revision history for this message
XorgMC (xorgmc) wrote : AlsaInfo.txt

apport information

Revision history for this message
XorgMC (xorgmc) wrote : CRDA.txt

apport information

Revision history for this message
XorgMC (xorgmc) wrote : CurrentDmesg.txt

apport information

Revision history for this message
XorgMC (xorgmc) wrote : IwConfig.txt

apport information

Revision history for this message
XorgMC (xorgmc) wrote : JournalErrors.txt

apport information

Revision history for this message
XorgMC (xorgmc) wrote : Lspci.txt

apport information

Revision history for this message
XorgMC (xorgmc) wrote : Lsusb.txt

apport information

Revision history for this message
XorgMC (xorgmc) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
XorgMC (xorgmc) wrote : ProcInterrupts.txt

apport information

Revision history for this message
XorgMC (xorgmc) wrote : ProcModules.txt

apport information

Revision history for this message
XorgMC (xorgmc) wrote : PulseList.txt

apport information

Revision history for this message
XorgMC (xorgmc) wrote : RfKill.txt

apport information

Revision history for this message
XorgMC (xorgmc) wrote : UdevDb.txt

apport information

Revision history for this message
XorgMC (xorgmc) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.6 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.6-yakkety

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
XorgMC (xorgmc)
tags: added: kernel-bug-exists-upstream
Revision history for this message
penalvch (penalvch) wrote :

XorgMC, did this problem not occur for you personally with a 3.x series kernel?

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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