bluetooth don't work after upgrade to ubuntu 16.04 from 14.04

Bug #1582581 reported by morteza
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

after upgrade to ubuntu 16.04 i can't turn on bluetooth on my laptop . try reinstall bluez and other bluetooth application same as blueman and bluetooth but don't solve problem

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: bluetooth 5.37-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
Uname: Linux 4.4.0-22-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
CurrentDesktop: Unity
Date: Tue May 17 12:19:09 2016
InstallationDate: Installed on 2016-01-20 (117 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
InterestingModules: rfcomm bnep btusb bluetooth
MachineType: Micro-Star International Co., Ltd. CX61 2PC
PackageArchitecture: all
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic root=UUID=f7f87f61-f0ae-47eb-a4a3-272785b96347 ro quiet splash intel_pstate=disable i915.lvds_downclock=1 drm.vblankoffdelay=1 i915.semaphores=1 i915_enable_rc6=1 i915_enable_fbc=1
SourcePackage: bluez
UpgradeStatus: Upgraded to xenial on 2016-05-13 (3 days ago)
dmi.bios.date: 11/10/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16GDIMS.60Q
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: MS-16GD
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: CX61 2PC
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16GDIMS.60Q:bd11/10/2014:svnMicro-StarInternationalCo.,Ltd.:pnCX612PC:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16GD:rvrREV1.0:cvnCX612PC:ct10:cvrN/A:
dmi.product.name: CX61 2PC
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
hciconfig:
 hci0: Type: BR/EDR Bus: USB
  BD Address: 40:E2:30:F9:2C:4D ACL MTU: 820:8 SCO MTU: 255:16
  DOWN INIT RUNNING
  RX bytes:1274 acl:0 sco:0 events:129 errors:0
  TX bytes:25311 acl:0 sco:0 commands:136 errors:0

Revision history for this message
morteza (m-mohammadi721) wrote :
morteza (m-mohammadi721)
tags: added: bluetooth bluez
tags: added: upgrade
affects: bluez (Ubuntu) → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Does this issue go away if you boot back into the prior kernel version?

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.6 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.6-yakkety

tags: added: kernel-da-key
morteza (m-mohammadi721)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

morteza, in order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically requested to do so.

Once testing of the latest upstream kernel is complete, please mark this report Status Confirmed. Please let us know your results.

Thank you for your understanding.

tags: added: latest-bios-60q
removed: bluetooth bluez
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Carlos (ccerrillo-c) wrote :

Same issue here with kernel 4.4.0-31 Bluetooth stop working, and lsusb doesn't list my bluetooth , with kernel 4.4.0-21 the issue disappeared

Carlos (ccerrillo-c)
tags: added: kernel-fixed-upstream-4.6.5
Carlos (ccerrillo-c)
tags: added: kernel-fixed-upstream-4.4.16
Revision history for this message
penalvch (penalvch) wrote :

Carlos, it will help immensely if you filed a new report with the Ubuntu repository kernel (not mainline/upstream) via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

For more on why this is helpful, please see https://wiki.ubuntu.com/ReportingBugs.

tags: removed: kernel-fixed-upstream-4.4.16 kernel-fixed-upstream-4.6.5
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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