Ubuntu
linux package

DRM: intel set pch fifo_underrun_reporting [i915]

Bug #1581769 reported by Anoopkumar M on 2016-05-14

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Expired	Medium	Unassigned

Bug Description

I use Samsung NP350V5X-S0IN notebook with intel and AMD graphics with Ubuntu 16.04 LTS with Mate 16,04. Very recently i had updated kernel due to suspend and wakeup issued and it is cleared now. But however im getting an error on bootload as follows:

[drm:intel_set_pch_fifo_underrun_reporting [i915]] *ERROR* uncleared pch fifo underrun on pch transcoder A
[drm:intel_pch_fifo_underrun_irq_handler [i915]] *ERROR* PCH transcoder A FIFO underrun

I tried few methods like customising LSB-RELEASE and rebooting with the following file contents:
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=15.04
DISTRIB_CODENAME=wiley
DISTRIB_DESCRIPTION="Ubuntu 16.04 LTS"
as found in one https://allanbogh.com/2016/01/05/ubuntu-16-04-installing-the-intel-graphics-drivers-using-the-intel-graphics-installer-for-linux/

It didn't workout for the time being. Is there anything else as required?
---
ApportVersion: 2.20.1-0ubuntu1
Architecture: amd64
DistroRelease: Ubuntu 16.04
InstallationDate: Installed on 2016-04-03 (40 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
Package: linux (not installed)
ProcEnviron:
LANGUAGE=en_IN:en
TERM=xterm
PATH=(custom, no user)
LANG=en_IN
SHELL=/bin/bash
Tags: xenial
Uname: Linux 4.4.9-040409-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
---
ApportVersion: 2.20.1-0ubuntu1
Architecture: amd64
CurrentDesktop: MATE
DistroRelease: Ubuntu 16.04
InstallationDate: Installed on 2016-04-03 (40 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
Package: linux (not installed)
Tags: xenial
Uname: Linux 4.4.9-040409-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dip lpadmin netdev plugdev sambashare sudo
_MarkForUpload: True
---
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
DistroRelease: Ubuntu 16.04
InstallationDate: Installed on 2016-04-03 (41 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
Package: linux (not installed)
ProcEnviron:
LANGUAGE=en_IN:en
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_IN
SHELL=/bin/bash
Tags: xenial
Uname: Linux 4.4.9-040409-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True

See original description

Tags:

Anoopkumar M (anoopkumar-m) on 2016-05-14

Changed in linux (Ubuntu):
assignee:	nobody → Anoopkumar M (anoopkumar-m)
assignee:	Anoopkumar M (anoopkumar-m) → nobody

Revision history for this message

Brad Figg (brad-figg) wrote on 2016-05-14: Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1581769

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status:	New → Incomplete

Revision history for this message

Anoopkumar M (anoopkumar-m) wrote on 2016-05-14: JournalErrors.txt

JournalErrors.txt Edit (43.1 KiB, text/plain)

apport information

tags:	added: apport-collected xenial
description:	updated

Revision history for this message

Anoopkumar M (anoopkumar-m) wrote on 2016-05-14:

JournalErrors.txt Edit (43.3 KiB, text/plain)

apport information

description:

updated

Revision history for this message

Anoopkumar M (anoopkumar-m) wrote on 2016-05-14: ProcEnviron.txt

ProcEnviron.txt Edit (100 bytes, text/plain)

apport information

Revision history for this message

Anoopkumar M (anoopkumar-m) wrote on 2016-05-14: Re: [Bug 1581769] Missing required logs.

Download full text (8.6 KiB)

administrator@SAMSUNG-NP350V5X-S01IN:~$ sudo apport-collect 1581769
[sudo] password for administrator:
/usr/share/apport/apport-gtk:16: PyGIWarning: Wnck was imported without
specifying a version first. Use gi.require_version('Wnck', '3.0') before
import to ensure that the right version gets loaded.
from gi.repository import GLib, Wnck, GdkX11, Gdk
dpkg-query: no packages found matching linux
Gtk-Message: GtkDialog mapped without a transient parent. This is
discouraged.
[0514/191015:ERROR:nss_util.cc(98)] Failed to create
/home/administrator/.pki/nssdb directory.
[0514/191015:FATAL:chrome_main_delegate.cc(411)] Check failed:
process_type.empty(). Unable to get the user data directory for process
type: zygote
#0 0x7f7d0630bdee base::debug::StackTrace::StackTrace()
#1 0x7f7d0632a42e logging::LogMessage::~LogMessage()
#2 0x561b021bd4eb <unknown>
#3 0x7f7d0dce3da2 <unknown>
#4 0x7f7d0dce27fd content::ContentMain()
#5 0x561b021bc8ea <unknown>
#6 0x7f7cfa971830 __libc_start_main
#7 0x561b021bc7a9 <unknown>

[0514/191040:ERROR:nss_util.cc(98)] Failed to create
/home/administrator/.pki/nssdb directory.
[0514/191040:FATAL:chrome_main_delegate.cc(411)] Check failed:
process_type.empty(). Unable to get the user data directory for process
type: zygote
#0 0x7f2e5e026dee base::debug::StackTrace::StackTrace()
#1 0x7f2e5e04542e logging::LogMessage::~LogMessage()
#2 0x561f33a7a4eb <unknown>
#3 0x7f2e659feda2 <unknown>
#4 0x7f2e659fd7fd content::ContentMain()
#5 0x561f33a798ea <unknown>
#6 0x7f2e5268c830 __libc_start_main
#7 0x561f33a797a9 <unknown>

The authorization page:
(
https://launchpad.net/+authorize-token?oauth_token=PGWNKM5cJXSWBdLDGCWH&allow_permission=DESKTOP_INTEGRATION
)
should be opening in your browser. Use your browser to authorize
this program to access Launchpad on your behalf.
Waiting to hear from Launchpad about your decision...
[0514/191626:ERROR:nss_util.cc(98)] Failed to create
/home/administrator/.pki/nssdb directory.
[0514/191626:FATAL:chrome_main_delegate.cc(411)] Check failed:
process_type.empty(). Unable to get the user data directory for process
type: zygote
#0 0x7fd24c15ddee base::debug::StackTrace::StackTrace()
#1 0x7fd24c17c42e logging::LogMessage::~LogMessage()
#2 0x56076601f4eb <unknown>
#3 0x7fd253b35da2 <unknown>
#4 0x7fd253b347fd content::ContentMain()
#5 0x56076601e8ea <unknown>
#6 0x7fd2407c3830 __libc_start_main
#7 0x56076601e7a9 <unknown>

administrator@SAMSUNG-NP350V5X-S01IN:~$ sudo apport-collect 1581769
[sudo] password for administrator:
/usr/share/apport/apport-gtk:16: PyGIWarning: Wnck was imported without
specifying a version first. Use gi.require_version('Wnck', '3.0') before
import to ensure that the right version gets loaded.
  from gi.repository import GLib, Wnck, GdkX11, Gdk
dpkg-query: no packages found matching linux
Gtk-Message: GtkDialog mapped without a transient parent. This is
discouraged.
[0514/191015:ERROR:nss_util.cc(98)] Failed to create
/home/administrator/.pki/nssdb directory.
[0514/191015:FATAL:chrome_main_delegate.cc(411)] Check failed:
process_type.empty(). Unable to get the user data directory for process
type: zygote
#0 0x7f7d0630bdee base::debug::StackTrace::StackTrace()
#1 0x7f7d0632a42e logging::LogMessage::~LogMessage()
#2 0x561b021bd4eb <unknown>
#3 0x7f7d0dce3da2 <unknown>
#4 0x7f7d0dce27fd content::ContentMain()
#5 0x561b021bc8ea <unknown>
#6 0x7f7cfa971830 __libc_start_main
#7 0x561b021bc7a9 <unknown>

The authorization page:
 (
https://launchpad.net/+authorize-token?oauth_token=PGWNKM5cJXSWBdLDGCWH&allow_permission=DESKTOP_INTEGRATION
)
should be opening in your browser. Use your browser to authorize
this program to access Launchpad on your behalf.
Waiting to hear from Launchpad about your decision...
[0514/191626:ERROR:nss_util.cc(98)] Failed to create
/home/administrator/.pki/nssdb directory.
[0514/191626:FATAL:chrome_main_delegate.cc(411)] Check failed:
process_type.empty(). Unable to get the user data directory for process
type: zygote
#0 0x7fd24c15ddee base::debug::StackTrace::StackTrace()
#1 0x7fd24c17c42e logging::LogMessage::~LogMessage()
#2 0x56076601f4eb <unknown>
#3 0x7fd253b35da2 <unknown>
#4 0x7fd253b347fd content::ContentMain()
#5 0x56076601e8ea <unknown>
#6 0x7fd2407c3830 __libc_start_main
#7 0x56076601e7a9 <unknown>

^CTraceback (most recent call last):
  File "/usr/share/apport/apport-gtk", line 594, in <module>
    app.run_argv()
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 653, in
run_argv
    return self.run_update_report()
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 573, in
run_update_report
    attachment_comment='apport information')
  File "/usr/lib/python2.7/dist-packages/apport/crashdb_impl/launchpad.py",
line 367, in update
    bug = self.launchpad.bugs[id]
  File "/usr/lib/python2.7/dist-packages/lazr/restfulclient/resource.py",
line 1000, in __getitem__
    shim_resource._ensure_representation()
  File "/usr/lib/python2.7/dist-packages/lazr/restfulclient/resource.py",
line 381, in _ensure_representation
    representation = self._root._browser.get(self._wadl_resource)
  File "/usr/lib/python2.7/dist-packages/lazr/restfulclient/_browser.py",
line 436, in get
    response, content = self._request(url, extra_headers=headers)
  File "/usr/lib/python2.7/dist-packages/lazr/restfulclient/_browser.py",
line 387, in _request
    str(url), method=method, body=data, headers=headers)
  File "/usr/lib/python2.7/dist-packages/lazr/restfulclient/_browser.py",
line 357, in _request_and_retry
    url, method=method, body=body, headers=headers)
  File "/usr/lib/python2.7/dist-packages/httplib2/__init__.py", line 1577,
in request
    (response, new_content) = self._request(conn, authority, uri,
request_uri, method, body, headers, redirections, cachekey)
  File "/usr/lib/python2.7/dist-packages/launchpadlib/launchpad.py", line
132, in _request
    return self.retry_on_bad_token(response, content, *args)
  File "/usr/lib/python2.7/dist-packages/launchpadlib/launchpad.py", line
144, in retry_on_bad_token
    self.launchpad.credentials, self.launchpad.credential_store)
  File "/usr/lib/python2.7/dist-packages/launchpadlib/credentials.py", line
545, in __call__
    self.make_end_user_authorize_token(credentials, request_token_string)
  File "/usr/lib/python2.7/dist-packages/launchpadlib/credentials.py", line
658, in make_end_user_authorize_token
    self.web_root)
  File "/usr/lib/python2.7/dist-packages/launchpadlib/credentials.py", line
232, in exchange_request_token_for_access_token
    response, content = _http_post(url, headers, params)
  File "/usr/lib/python2.7/dist-packages/launchpadlib/credentials.py", line
112, in _http_post
    url, method='POST', headers=headers, body=urlencode(params))
  File "/usr/lib/python2.7/dist-packages/httplib2/__init__.py", line 1607,
in request
    (response, content) = self._request(conn, authority, uri, request_uri,
method, body, headers, redirections, cachekey)
  File "/usr/lib/python2.7/dist-packages/httplib2/__init__.py", line 1349,
in _request
    (response, content) = self._conn_request(conn, request_uri, method,
body, headers)
  File "/usr/lib/python2.7/dist-packages/httplib2/__init__.py", line 1271,
in _conn_request
    conn.connect()
  File "/usr/lib/python2.7/dist-packages/httplib2/__init__.py", line 1035,
in connect
    self.disable_ssl_certificate_validation, self.ca_certs)
  File "/usr/lib/python2.7/dist-packages/httplib2/__init__.py", line 80, in
_ssl_wrap_socket
    cert_reqs=cert_reqs, ca_certs=ca_certs)
  File "/usr/lib/python2.7/ssl.py", line 929, in wrap_socket
    ciphers=ciphers)
  File "/usr/lib/python2.7/ssl.py", line 597, in __init__
    self.do_handshake()
  File "/usr/lib/python2.7/ssl.py", line 826, in do_handshake
    self._sslobj.do_handshake()
KeyboardInterrupt

best regards,

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On Sat, May 14, 2016 at 3:00 PM, Brad Figg <brad.figg@canonical.com> wrote:

> This bug is missing log files that will aid in diagnosing the problem.
> >From a terminal window please run:
>
> apport-collect 1581769
>
> and then change the status of the bug to 'Confirmed'.
>
> If, due to the nature of the issue you have encountered, you are unable
> to run this command, please add a comment stating that fact and change
> the bug status to 'Confirmed'.
>
> This change has been made by an automated script, maintained by the
> Ubuntu Kernel Team.
>
> ** Changed in: linux (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1581769
>
> Title:
>   DRM: intel set pch fifo_underrun_reporting [i915]
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   I use Samsung NP350V5X-S0IN notebook with intel and AMD graphics with
>   Ubuntu 16.04 LTS with Mate 16,04. Very recently i had updated kernel
>   due to suspend and wakeup issued and it is cleared now. But however im
>   getting an error on bootload as follows:
>
>   [drm:intel_set_pch_fifo_underrun_reporting [i915]] *ERROR* uncleared pch
> fifo underrun on pch transcoder A
>   [drm:intel_pch_fifo_underrun_irq_handler [i915]] *ERROR* PCH transcoder
> A FIFO underrun
>
>   I tried few methods like customising LSB-RELEASE and rebooting with the
> following file contents:
>   DISTRIB_ID=Ubuntu
>   DISTRIB_RELEASE=15.04
>   DISTRIB_CODENAME=wiley
>   DISTRIB_DESCRIPTION="Ubuntu 16.04 LTS"
>   as found in one
> https://allanbogh.com/2016/01/05/ubuntu-16-04-installing-the-intel-graphics-drivers-using-the-intel-graphics-installer-for-linux/
>
>   It didn't workout for the time being. Is there anything else as
>   required?
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1581769/+subscriptions
>

Revision history for this message

Anoopkumar M (anoopkumar-m) wrote on 2016-05-14: JournalErrors.txt

JournalErrors.txt Edit (48.3 KiB, text/plain)

apport information

description:

updated

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2016-05-16:

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.6 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.6-yakkety

Changed in linux (Ubuntu):
importance:	Undecided → Medium

Revision history for this message

Launchpad Janitor (janitor) wrote on 2016-07-16:

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

Revision history for this message

Cecil Mathews (minacel) wrote on 2016-10-21:

Seeing this bug in Ubuntu 15.04.1 on a MacBookPro

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DRM: intel set pch fifo_underrun_reporting [i915]

Bug Description

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Ubuntu
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