Xorg freeze

Bug #1581411 reported by rusli
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Everytime it keeps freezing... mouse and keyboard not responding.

---
.tmp.unity_support_test.1:

ApportVersion: 2.20.1-0ubuntu2.1
Architecture: armhf
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
DistUpgraded: Fresh install
DistroCodename: xenial
DistroRelease: Ubuntu 16.04
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:

Lsusb:
 Bus 001 Device 005: ID 046d:c315 Logitech, Inc. Classic Keyboard 200
 Bus 001 Device 004: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse
 Bus 001 Device 003: ID 0424:ec00 Standard Microsystems Corp. SMSC9512/9514 Fast Ethernet Adapter
 Bus 001 Device 002: ID 0424:9514 Standard Microsystems Corp. SMC9514 Hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Package: xorg 1:7.7+13ubuntu3
PackageArchitecture: armhf
ProcEnviron:
 LANGUAGE=en_US:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: 8250.nr_uarts=0 dma.dmachans=0x7f35 bcm2708_fb.fbwidth=1360 bcm2708_fb.fbheight=768 bcm2709.boardrev=0xa22082 bcm2709.serial=0x28fac8a2 smsc95xx.macaddr=B8:27:EB:FA:C8:A2 bcm2708_fb.fbdepth=32 bcm2708_fb.fbswap=1 bcm2709.uart_clock=48000000 vc_mem.mem_base=0x3dc00000 vc_mem.mem_size=0x3f000000 dwc_otg.lpm_enable=0 console=tty1 root=/dev/mmcblk0p2 rootfstype=ext4 elevator=deadline rootwait quiet splash
Renderer: Software
Tags: xenial ubuntu
Uname: Linux 4.4.14-v7+ armv7l
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
version.compiz: compiz 1:0.9.12.2+16.04.20160526-0ubuntu1
version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2

Revision history for this message
penalvch (penalvch) wrote :

rusli, thank you for reporting this and helping make Ubuntu better.

Could you please run the following command once from a terminal by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information:
apport-collect -p xorg 1581411

When reporting xorg related bugs in the future, please do so via the above method. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
rusli (mrusliathome) wrote :

ubuntu@ubuntu-desktop:~$ xdiagnose

(xdiagnose:4353): Gtk-WARNING **: Theme parsing error: gtk-main.css:69:33: Failed to import: Error opening file: No such file or directory
/usr/lib/python3/dist-packages/xdiagnose/applet.py:30: PyGIWarning: Gtk was imported without specifying a version first. Use gi.require_version('Gtk', '3.0') before import to ensure that the right version gets loaded.
  from gi.repository import Gtk
Error: Must run as superuser
ubuntu@ubuntu-desktop:~$ sudo xdiagnose
/usr/lib/python3/dist-packages/xdiagnose/applet.py:30: PyGIWarning: Gtk was imported without specifying a version first. Use gi.require_version('Gtk', '3.0') before import to ensure that the right version gets loaded.
  from gi.repository import Gtk
Error: No /etc/default/grub present
ubuntu@ubuntu-desktop:~$

Revision history for this message
rusli (mrusliathome) wrote : BootLog.txt

apport information

tags: added: apport-collected ubuntu
description: updated
Revision history for this message
rusli (mrusliathome) wrote : CurrentDmesg.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : Dependencies.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : DpkgLog.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : GconfCompiz.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : JournalErrors.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : LightdmDisplayLog.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : LightdmGreeterLog.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : LightdmLog.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : MonitorsUser.xml.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : ProcInterrupts.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : ProcModules.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : UdevDb.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : UnitySupportTest.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : XorgLog.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : XorgLogOld.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : Xrandr.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : xdpyinfo.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : BootLog.txt

apport information

description: updated
Revision history for this message
rusli (mrusliathome) wrote : CurrentDmesg.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : Dependencies.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : DpkgLog.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : GconfCompiz.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : JournalErrors.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : LightdmDisplayLog.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : LightdmGreeterLog.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : LightdmLog.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : MonitorsUser.xml.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : ProcInterrupts.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : ProcModules.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : UdevDb.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : UnitySupportTest.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : XorgLog.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : XorgLogOld.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : Xrandr.txt

apport information

Revision history for this message
rusli (mrusliathome) wrote : xdpyinfo.txt

apport information

penalvch (penalvch)
description: updated
Changed in xorg (Ubuntu):
importance: Low → Medium
status: Incomplete → New
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg (Ubuntu):
status: New → Confirmed
Revision history for this message
Paul White (paulw2u) wrote :

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu since that time.

Ubuntu 16.04 (xenial) reached end-of-standard-support on April 29, 2021.

Do you still see a problem related to the one that you reported when using a currently supported version of Ubuntu? Please let us know if you do otherwise this report can be left to expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

Changed in xorg (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.