Cannot upgrade to 16.04 from 15.10

Bug #1580189 reported by Emmanuel Stapf [ES]
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-release-upgrader (Ubuntu)
New
Undecided
Unassigned

Bug Description

I cannot upgrade to 16.04. I'm getting:

Calculating the changes

Could not calculate the upgrade

An unresolvable problem occurred while calculating the upgrade.

This can be caused by:
* Upgrading to a pre-release version of Ubuntu
* Running the current pre-release version of Ubuntu
* Unofficial software packages not provided by Ubuntu

If none of this applies, then please report this bug using the
command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: ubuntu-release-upgrader-core 1:15.10.14.4
ProcVersionSignature: Ubuntu 4.2.0-36.41-generic 4.2.8-ckt8
Uname: Linux 4.2.0-36-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CrashDB: ubuntu
Date: Tue May 10 06:16:08 2016
InstallationDate: Installed on 2012-05-15 (1455 days ago)
InstallationMedia: Ubuntu-Server 12.04 LTS "Precise Pangolin" - Release amd64 (20120424.1)
PackageArchitecture: all
ProcEnviron:
 TERM=screen
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=C
 SHELL=/usr/bin/tcsh
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to wily on 2016-05-10 (0 days ago)
VarLogDistupgradeAptclonesystemstate.tar.gz:
 Error: command ['pkexec', 'cat', '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'] failed with exit code 127: polkit-agent-helper-1: pam_authenticate failed: Authentication failure
 Error executing command as another user: Not authorized

 This incident has been reported.

Revision history for this message
Emmanuel Stapf [ES] (xumoqkn5d6or9iyw) wrote :
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.