bug reporting url

Bug #157947 reported by alfredo
16
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: firefox

Hi,
In Help | Report a Bug..., the URL that Firefox creates does not work in Firefox: I get the page with:
---------------------------------------------------------------------------
File not found

Firefox can't find the file at /home/homer/"https://launchpad.net/ubuntu/+source/firefox/+filebug/wmApMZVvpEdmALff04gdlybevUc?".

    * Check the file name for capitalization or other typing errors.

    * Check to see if the file was moved, renamed or deleted.
---------------------------------------------------------------------------

In the address field, the URL is shown with %HEX substitution for the " marks.:

/home/homer/%22https://launchpad.net/ubuntu/+source/firefox/+filebug/wmApMZVvpEdmALff04gdlybevUc?%22.

If I delete the leading text:
    /home/homer/%22
and the trailing
    %22
the URL works OK, and I can continue to report the bug.

Alf Lacis

ProblemType: Bug
Architecture: i386
Date: Sun Oct 28 13:27:25 2007
DistroRelease: Ubuntu 7.04
Package: firefox 2.0.0.8+1nobinonly-0ubuntu1
PackageArchitecture: i386
SourcePackage: firefox
Uname: Linux krusty 2.6.20-16-generic #2 SMP Sun Sep 23 19:50:39 UTC 2007 i686 GNU/Linux

Revision history for this message
alfredo (alacis) wrote :
Revision history for this message
Greg Grossmeier (greg.grossmeier) wrote :

I am unable to reproduce this in Ubuntu 7.10 (the latest release).

Could you follow the directions under "Try with a new profile" on this page please: https://wiki.ubuntu.com/MozillaTeam/Bugs

thanks!

Changed in firefox:
status: New → Incomplete
Revision history for this message
alfredo (alacis) wrote : Re: [Bug 157947] Re: bug reporting url

Hi, Greg,
I created the profile as suggested (I opened your link in Konqueror, so
I could read it while creating the profile).

(2) There's now a second problem.

I then clicked Help / Report a Bug, and I am now getting:
Apport Collecting Information
Apport Uploading [something]
Firefox - Choose User Profile

I select the newly created and named try_a_new_profile, and click Start
Firefox (it's already running, of course), and then I get a dialog saying:
"Profile in Use
Firefox cannot use the profile "try_a_new_profile" because it is in use.
To continue, close the running instance of Firefox or chose a different
profile."

I closed the previous window, and clicked Start Firefox in the above dialog.

(1) Firefox started up, and has displayed the original bug-reported dialog:

"[Icon: Exclamation Mark in a Yellow Triangle] File not found

Firefox can't find the file at
/home/homer/"https://launchpad.net/ubuntu/+source/firefox/+filebug/9jIdEIOCDpA3vDuvp8yWpS6FYiU?".

    * Check the file name for capitalization or other typing errors.
    * Check to see if the file was moved, renamed or deleted.
[Button: Try Again]"

Clicking the button did nothing further.

I hope this has been of help.
--
Regards,
Alf Lacis
GDipApSci
website: http://au.geocities.com/lacis_alfredo/
Phone(bh): 0404 981 881 or (07) 3710 8234
Phone(ah): (07) 3161 0858
Address: 6 Oakleaf St.,
Eight Mile Plains,
Queensland, 4113,
Australia.

I use and prefer:
- OpenOffice, available free at http://www.openoffice.org/
- Thunderbird Email, supporting IMAP & POP protocols and HTML
   formatting, available free at http://www.mozilla.com/thunderbird/
________________________________________________________________________

Greg Grossmeier wrote:
> I am unable to reproduce this in Ubuntu 7.10 (the latest release).
>
> Could you follow the directions under "Try with a new profile" on this
> page please: https://wiki.ubuntu.com/MozillaTeam/Bugs
>
> thanks!
>
> ** Changed in: firefox (Ubuntu)
> Status: New => Incomplete
>
>

Revision history for this message
Greg Grossmeier (greg.grossmeier) wrote :

One more thing to test.

Could you try this in Ubuntu 7.10 (the latest release) please?

If you don't feel like upgrading you can use a LiveCD from here:
http://releases.ubuntu.com/7.10/ubuntu-7.10-desktop-i386.iso

Thanks

Revision history for this message
Greg Grossmeier (greg.grossmeier) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in firefox:
status: Incomplete → Invalid
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