Firefox blotchy graphics in Google Maps

[David Cary]

Google maps are displayed in Firefox with blotches. It can take a few seconds for the blotches to stablize. It occurs both with the symbolic maps and the satellite images, and typically gets worse with more zoomed-in views. The blotches seem to be rather random.

I don't have a problem with any other kind of graphics or video, Firefox or otherwise.

I will attach or otherwise post three example screenshots.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: firefox 46.0+build5-0ubuntu0.14.04.2
ProcVersionSignature: Ubuntu 3.13.0-85.129-generic 3.13.11-ckt36
Uname: Linux 3.13.0-85-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: circ 2432 F.... pulseaudio
 /dev/snd/controlC1: circ 2432 F.... pulseaudio
 /dev/snd/controlC0: circ 2432 F.... pulseaudio
BuildID: 20160425115534
Channel: Unavailable
CurrentDesktop: Unity
Date: Thu May 5 15:45:29 2016
DefaultProfileExtensions: extensions.sqlite corrupt or missing
DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
DefaultProfileLocales: extensions.sqlite corrupt or missing
DefaultProfilePrefSources:
 prefs.js
 [Profile]/extensions/{6AC85730-7D0F-4de0-B3FA-21142DD85326}/defaults/preferences/colorzilla.js
DefaultProfileThemes: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2014-07-30 (645 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
IpRoute:
 default via 192.168.3.1 dev eth0 proto static
 192.168.3.0/24 dev eth0 proto kernel scope link src 192.168.3.181 metric 1
MostRecentCrashID: bp-3e82e56c-e5b2-4cb6-9b4b-fbc4d2160505
Profile1Extensions: extensions.sqlite corrupt or missing
Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile1Locales: extensions.sqlite corrupt or missing
Profile1PrefSources: prefs.js
Profile1Themes: extensions.sqlite corrupt or missing
Profiles:
 Profile0 (Default) - LastVersion=46.0/20160425115534 (In use)
 Profile1 - LastVersion=46.0/20160425115534
RelatedPackageVersions:
 totem-mozilla 3.10.1-1ubuntu4
 rhythmbox-mozilla 3.0.2-0ubuntu2
RunningIncompatibleAddons: False
SourcePackage: firefox
SubmittedCrashIDs:
 bp-3e82e56c-e5b2-4cb6-9b4b-fbc4d2160505
 bp-175b14d6-3673-4fa7-a7ae-a98bd2140730
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/16/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 0KWVT8
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA01:bd05/16/2013:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA00:cvnDellInc.:ct3:cvr:
dmi.product.name: XPS 8700
dmi.sys.vendor: Dell Inc.

[David Cary (dcary)]

A second example, zoomed in further.

[David Cary (dcary)]

A third example. This has the same zoom level and depicts the same area as example 2, but this is a satellite view of the area.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Paul White (paulw2u)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version.

When you test it and it is still an issue, kindly upload the updated logs by running only once:

apport-collect 1578853

and any other logs that are relevant for this particular issue.

[David Cary (dcary)]

I am no longer experiencing this bug and have not experienced it for at least months, and likely longer, possibly since late 2016. As far as I am concerned, this bug report can be closed as resolved.

For me this bug was resolved by only applying the regular Ubuntu updates to my system, without upgrading to a newer release. I don't know if the problem was fixed in Firefox, because of newer video device drivers, or something else.

Thanks for the follow up and all that you do to support Ubuntu and Firefox.

[Simon Déziel (sdeziel)]

@David, thanks for the feedback!