Web app not working in M10 browser

Bug #1578200 reported by FionaC
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Tutanota Web
Fix Released
Undecided
Nathan Haines

Bug Description

Getting the same 'browser not supported' message that used to come up on the E4.5 before it got fixed. (Hopefully the same issue with a simple fix!)

Update - I have contacted Tutanota directly and asked them to update recognition for the M10 browser (this was what fixed the issue last year on the E4.5).

This bug report can be removed. Thanks

FionaC (fmcox)
description: updated
Revision history for this message
FionaC (fmcox) wrote :

UPDATE: I remembered that the issue was fixed on the E4.5 after I contacted Tutanota support directly and they updated their browser recognition. I have contacted them regarding the M10 browser so hopefully this will be fixed soon.

I can't see how to delete this bug, but happy for it to be removed

Revision history for this message
Jürgen Klute (juergen-y) wrote :

Hi, today I updated my Ubuntu tablett to OTA-12 (German version). But I'm still not abel to use the Tutonota-App. As already reproted after staring the app I still will get the message "this browser is not supported" and a list of supported browsers.

I only can get an access to my tutanota account via the Firefox browser. Yes, and I tried to start the Tutanota app again after having started Firefox. But I got again the above mentioned message.

I'm sorry, I'm not an expert in software pragramming. Therefore I can't give any more details to understand the problem better.

Do you think you can fix this problem?

Best, Jürgen

Revision history for this message
FionaC (fmcox) wrote :

Hi Jurgen. Just to add that the Tutanota developers have added this to their task list. They tell me they are busy just now, but that it will be done as soon as they can. (hopefully soon!) It is a case of them adding the required permissions for the Ubuntu tablet browser, which they did fairly easily for the E4.5 :)

Fiona

Revision history for this message
Nathan Haines (nhaines) wrote :

Thanks for the updates. The Tutanota webapp merely loads the service, so it is up to the Tutanota developers to update their web service. Happily, they are very friendly to Ubuntu and sent me a very kind email when they first saw this app appear in the Ubuntu App Store.

I couldn't find an upstream task to link this bug to. Right now Tutanota is definitely working on a Nexus 7 running OTA-12, so I will mark this bug as fixed.

Changed in tutanota-webapp:
status: New → Fix Released
assignee: nobody → Nathan Haines (nhaines)
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