Chromium/Ubuntu Google Play error

[Hugh Wells]

In both Firefox and Chrome, any movie or tv show I try to play from Google Play doesn't work. I am running Ubuntu 16.04.1
The error I get says:

Video Playback Error

The server cannot accept the root certificate used in communication. Please try again later. (Error Code: GLS:5000)

With the 'details' in JSON:

Component gls
Error Code 125
Message
Attributes {"Zb":5000,"statusMessage":"BAD_REQUEST","headers":{"Server":"AVLS/2.0","Encrypted-Devman-Device-Id":"nU4_HtnncOM5-0QuMP2dgBAAAABX9c_PjMIIH7DwvnVxzlNs"},"body":{}}

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1577039/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Paul White (paulw2u)]

Hugh (and anyone else affected),

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu, Firefox and Chromium since that time. Your problem may have been fixed with some of the updates.

It would help us a lot if you could test on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running only once in a terminal:

apport-collect 1577039

and add any additional information that you think relevant. Alternatively, please confirm that this is no longer a problem and that we can the report. If we do not hear from you this bug report will expire in approximately 60 days time.

Thank you again for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

[Launchpad Janitor (janitor)]

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

[Launchpad Janitor (janitor)]

[Expired for chromium-browser (Ubuntu) because there has been no activity for 60 days.]