Unable to mount Kodak EasyShare Z1285 Zoom Digital Camera

[MeadeBaron]

I'm running Xenial Xerus 16.04 LTS...but this bug also affected Trusty 14.04. The very fact that Ubuntu recognizes the make and model of the camera is even more infuriating!

Why the heck won't it mount it so I can download and manipulate my photos with programs like Digikam, Shotwell, etcetera?

Gimp can open the files...but of course GIMP is not a photo-management program.

Please resolve and/or tell me which program will communicate with this excellent little digital camera!

I have combed the web for a solution and I am at wits end.

Full Error message:

"Unable to mount Kodak EasyShare Z1285 Zoom Digital Camera

Error initializing camera:-53: Could not claim the USB device"

Thank you for addressing this issue.
---
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: bruskald 1572 F.... pulseaudio
 /dev/snd/controlC0: bruskald 1572 F.... pulseaudio
CurrentDesktop: KDE
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=3216a142-aeeb-48ff-a79a-f3e0bddf07fd
InstallationDate: Installed on 2016-04-29 (64 days ago)
InstallationMedia: Ubuntu-Studio 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
IwConfig:
 enp2s0 no wireless extensions.

 lo no wireless extensions.

 enp3s2 no wireless extensions.
MachineType: LENOVO To Be Filled By O.E.M.
NonfreeKernelModules: nvidia_uvm nvidia
Package: linux (not installed)
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-28-lowlatency root=UUID=2d1b6993-0f24-4c9a-b904-00ecf206e913 ro quiet splash
ProcVersionSignature: Ubuntu 4.4.0-28.47-lowlatency 4.4.13
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-28-lowlatency N/A
 linux-backports-modules-4.4.0-28-lowlatency N/A
 linux-firmware 1.157.1
RfKill:

Tags: xenial
Uname: Linux 4.4.0-28-lowlatency x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/19/2007
dmi.bios.vendor: LENOVO
dmi.bios.version: 2UKT42AUS
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: LENOVO
dmi.board.vendor: LENOVO
dmi.board.version: 1.0
dmi.chassis.type: 3
dmi.chassis.vendor: LENOVO
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnLENOVO:bvr2UKT42AUS:bd10/19/2007:svnLENOVO:pnToBeFilledByO.E.M.:pvrThinkCentrexxx:rvnLENOVO:rnLENOVO:rvr1.0:cvnLENOVO:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: ThinkCentre xxx
dmi.sys.vendor: LENOVO

[MeadeBaron (generalmeadeco)]

Please see attached screenshot of Error message.

[Paul White (paulw2u)]

Refiling this bug against the kernel. Apologies if this is not correct.

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1575380

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[MeadeBaron (generalmeadeco)]

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[MeadeBaron (generalmeadeco)]

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[MeadeBaron (generalmeadeco)]

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[MeadeBaron (generalmeadeco)]

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[MeadeBaron (generalmeadeco)]

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[MeadeBaron (generalmeadeco)]

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[MeadeBaron (generalmeadeco)]

Apport-collect data submitted.

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.7 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc6-yakkety/

[MeadeBaron (generalmeadeco)]

Joseph,

Shotwell seems to be working across 3 Ubuntu machines now. Sometimes I get a false-negative warning about the system not claiming the device...but then the camera shows up somewhere else.

I think I'll skip the Upstream Kernel Test for now.

Thanks,

Richard

Time, upgrades & updates seem to have rectified the problem.