Wifi not detected on Pavilion X360 fresh install

Bug #1575179 reported by JD Evora
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-nettool (Ubuntu)
New
Undecided
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Bug Description

I did a fresh install on a HP Pavilion X300 model11-k001ns

The main problem is that I can connect to the Wifi, it appears as disabled in the Network Manager and when I enable it, it doesn't show any SSID

I think it detects two wireless devices

~$ lsmod |grep _wmi
hp_wmi 16384 0
acer_wmi 20480 0~$
sparse_keymap 16384 2 acer_wmi,hp_wmi
wmi 20480 2 acer_wmi,hp_wmi
video 40960 2 i915,acer_wmi

~$ uname -a
Linux ubuntuHP 4.4.0-21-generic #37-Ubuntu SMP Mon Apr 18 18:33:37 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

~$ sudo rfkill list
0: hci0: Bluetooth
 Soft blocked: no
 Hard blocked: no
1: phy0: Wireless LAN
 Soft blocked: no
 Hard blocked: no
2: acer-wireless: Wireless LAN
 Soft blocked: yes
 Hard blocked: no
~$ sudo rfkill unblock wifi
~$ sudo rfkill list
0: hci0: Bluetooth
 Soft blocked: no
 Hard blocked: no
1: phy0: Wireless LAN
 Soft blocked: no
 Hard blocked: no
2: acer-wireless: Wireless LAN
 Soft blocked: yes
 Hard blocked: no

~$ lspci -nnk | grep 0280 -A2
03:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8723BE PCIe Wireless Network Adapter [10ec:b723]
 Subsystem: Hewlett-Packard Company RTL8723BE PCIe Wireless Network Adapter [103c:804c]
 Kernel driver in use: rtl8723be

Tags: 16.04
JD Evora (jdevora)
tags: added: 16.04
Revision history for this message
Jeremy (wa113y3s) wrote :

For some reason the acer_wmi module loads and causes the wireless to be blocked on HP computers
Blacklisting the acer_wmi module and rebooting should fix the issue

echo "blacklist acer_wmi" | sudo tee /etc/modprobe.d/blacklist.conf

Revision history for this message
Nemo_bis (nemobis) wrote :
Revision history for this message
Jeremy (wa113y3s) wrote :

Nemo_bis
I don't think it is a duplicate of either of those bugs

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