i915 HDMI display turns off during boot after upgrade to 16.04

Bug #1574758 reported by Daniel Drake
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Ubuntu 15.10 was working fine, but on upgrading to 16.04, my HDMI display goes into low-power mode once the kernel starts booting.

Logging in over ssh I can see these errors in the kernel log:

[ 1.730599] i915 0000:00:02.0: No connectors reported connected with modes
[ 1.730607] [drm] Cannot find any crtc or sizes - going 1024x768

System is an Intel NUC DN2820FYK
00:02.0 VGA compatible controller [0300]: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display [8086:0f31] (rev 0c)

Kernel version: linux-image-4.4.0-21-generic

Workaround: add video=HDMI-A-1:1920x1080@60D to kernel parameters
---
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: dsd 1696 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=e53c2a43-d5d9-4c58-9bae-a6d63b8a4fa1
InstallationDate: Installed on 2014-08-30 (604 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 8087:07dc Intel Corp.
 Bus 001 Device 003: ID 046d:c31d Logitech, Inc. Media Keyboard K200
 Bus 001 Device 002: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ��������������������������������� ���������������������������������
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=39a14ffe-9286-4cfa-9362-bf5bfef37843 ro quiet splash crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M vt.handoff=7 video=HDMI-A-1:1920x1080@60D
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-21-generic N/A
 linux-backports-modules-4.4.0-21-generic N/A
 linux-firmware 1.157
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: yes
  Hard blocked: no
Tags: xenial
Uname: Linux 4.4.0-21-generic x86_64
UpgradeStatus: Upgraded to xenial on 2016-04-25 (0 days ago)
UserGroups: adm cdrom dip libvirtd lpadmin plugdev sambashare sudo video
_MarkForUpload: True
dmi.bios.date: 12/12/2014
dmi.bios.vendor: Intel Corp.
dmi.bios.version: FYBYT10H.86A.0045.2014.1212.1150
dmi.board.name: DN2820FYK
dmi.board.vendor: Intel Corporation
dmi.board.version: H24582-201
dmi.chassis.asset.tag: ���������������������������������
dmi.chassis.type: 3
dmi.chassis.vendor: ���������������������������������
dmi.chassis.version: ���������������������������������
dmi.modalias: dmi:bvnIntelCorp.:bvrFYBYT10H.86A.0045.2014.1212.1150:bd12/12/2014:svn:pn:pvr:rvnIntelCorporation:rnDN2820FYK:rvrH24582-201:cvn:ct3:cvr:
dmi.product.name: ���������������������������������
dmi.product.version: ���������������������������������
dmi.sys.vendor: ���������������������������������

Revision history for this message
Daniel Drake (dsdrake) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected xenial
description: updated
Revision history for this message
Daniel Drake (dsdrake) wrote : CRDA.txt

apport information

Revision history for this message
Daniel Drake (dsdrake) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Daniel Drake (dsdrake) wrote : IwConfig.txt

apport information

Revision history for this message
Daniel Drake (dsdrake) wrote : JournalErrors.txt

apport information

Revision history for this message
Daniel Drake (dsdrake) wrote : Lspci.txt

apport information

Revision history for this message
Daniel Drake (dsdrake) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Daniel Drake (dsdrake) wrote : ProcEnviron.txt

apport information

Revision history for this message
Daniel Drake (dsdrake) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Daniel Drake (dsdrake) wrote : ProcModules.txt

apport information

Revision history for this message
Daniel Drake (dsdrake) wrote : PulseList.txt

apport information

Revision history for this message
Daniel Drake (dsdrake) wrote : UdevDb.txt

apport information

Revision history for this message
Daniel Drake (dsdrake) wrote : WifiSyslog.txt

apport information

Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.6 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.6-rc6-wily/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Daniel Drake (dsdrake) wrote :

Same problem in Linux nuc 4.6.0-040600rc6-generic #201605012031 SMP Mon May 2 00:33:26 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

tags: added: kernel-bug-exists-upstream
Revision history for this message
penalvch (penalvch) wrote :

Daniel Drake, as per https://downloadcenter.intel.com/product/78953 an update to your computer's buggy, insecure, and outdated BIOS is available (0053). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

Also, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed.

If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

tags: added: bios-outdated-0053
tags: added: kernel-bug-exists-upstream-4.6-rc6
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Daniel Drake (dsdrake) wrote :

Problem no longer occurs on 4.8.0-30-generic (Ubuntu 16.10)

Revision history for this message
penalvch (penalvch) wrote :

Daniel Drake, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1574758/comments/19 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in linux (Ubuntu):
importance: Medium → Undecided
status: Expired → Invalid
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.