Canon MF4330d needs usb-no-reattach-default=true

Bug #1572489 reported by Fernando Najera
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Following the instructions on <https://wiki.ubuntu.com/DebuggingPrintingProblems>, I'd like to report that my Canon MF4330d (USB) needs usb-no-reattach-default=true to print the 2nd job; otherwise it only prints the first one after each power cycle.

$ lsusb
Bus 003 Device 007: ID 04a9:26ee Canon, Inc.

$ lsb_release -rd
Description: Ubuntu 15.10
Release: 15.10

$ apt-cache policy cups
cups:
  Installed: 2.1.0-4ubuntu3
  Candidate: 2.1.0-4ubuntu3
  Version table:
 *** 2.1.0-4ubuntu3 0
        500 http://nl.archive.ubuntu.com/ubuntu/ wily/main amd64 Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: cups 2.1.0-4ubuntu3
ProcVersionSignature: Ubuntu 4.2.0-35.40-generic 4.2.8-ckt5
Uname: Linux 4.2.0-35-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CupsErrorLog:
 W [20/Apr/2016:11:48:49 +0200] Notifier for subscription 62 (dbus://) went away, retrying!
 W [20/Apr/2016:11:48:49 +0200] Notifier for subscription 65 (dbus://) went away, retrying!
 W [20/Apr/2016:11:48:49 +0200] Notifier for subscription 68 (dbus://) went away, retrying!
Date: Wed Apr 20 11:58:45 2016
Lpstat: device for Canon: usb://Canon/MF4320-4350%20(UFRII%20LT)?serial=SJ3008471311L&interface=1
MachineType: Gigabyte Technology Co., Ltd. Z68AP-D3
Papersize: letter
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Canon.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Canon.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-35-generic root=UUID=d901b113-8377-400e-9d0b-8a3bb6e3caac ro quiet splash nomdmonddf nomdmonisw vt.handoff=7
SourcePackage: cups
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/21/2012
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F8
dmi.board.name: Z68AP-D3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF8:bd03/21/2012:svnGigabyteTechnologyCo.,Ltd.:pnZ68AP-D3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnZ68AP-D3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: Z68AP-D3
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Fernando Najera (h-ubunqu-b) wrote :
tags: removed: apparmor
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Fernando,
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu has been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know, and in the current version, run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]

Changed in cups (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for cups (Ubuntu) because there has been no activity for 60 days.]

Changed in cups (Ubuntu):
status: Incomplete → Expired
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