System settings crashes when I try to access mobile network sub-level

[Tony Adamson]

This problem appeared after I had tried repeatedly phoning a number (7 times) in succession, but the calls had timed-out by the network (the person I was ringing had their phone on silent). When I tap the 'Mobile' icon in Network settings, the spinning Ubuntu appears for about a quarter of a second, then freezes. About two seconds after this, the System settings app' closes. When I tap the Mobile icon, I feel a distinct 'double vibrate', which I haven't noticed before. This behaviour is irreversible, even with rebooting and switching in and out of flight-mode, wifi on/off, hotspot on/off - so something appears permanently broken. I haven't Reset the phone yet in case there is useful log info available, or another solution emerges. The Sound settings path causes a similar crash when I attempt to enter the Ringtone or Message received sub-levels.

Ubuntu 15.04 (OTA-10.1) KRILIN

[Tony Adamson (tonyadamson-6)]

Additionally, to enter the Time & Date sub~level is not possible, the System Settings manager just hangs for a second, then closes.

[Pat McGowan (pat-mcgowan)]

Please attach
/var/log/syslog
/home/phablet/.cache/upstart/application-legacy-ubuntu-system-settings-.log*

You can try to remove the qml cache for the app at .cache/QML/Apps/ubuntu-system-settings/ in case that got corrupted somehow

[Tony Adamson (tonyadamson-6)]

Please find attached syslog as requested.

Also attached screenshot indicating there is no “~/.cache/upstart/application-legacy-ubuntu-system-settings-.log”.

Regards --

[Tony Adamson (tonyadamson-6)]

I removed the qml cache for the app at .cache/QML/Apps/ubuntu-system-settings/ as suggested.

This appears to have cleared the fault - I've tried all the sub-levels which previously crashed with various changes therein.

Also have closed / opened the app several times between changes and rebooted the device.

System settings now running normally. Many thanks for your help.

Regards --