ATI Radeon not working: from no rendering to system freeze

[nicola dmt]

Release: Ubuntu 16.04 LTS (pre-release daily build)

Hardware: Dell Inspiron 15 5000 Series (Intel(R)) - 5559, hybrid graphics: Intel integrated + AMD Radeon(TM) R5 M335 4GB DDR3 GPU.

I can't get the GPU to work properly. Examples: glxgears not showing output or crashing, blender causing the system to freeze.

What I've tried:

1] with the default configuration (integrated Intel card activated by default), glxgears works fine.

2] DRI_PRIME=1 glxgears: THe windows gets drawn, but no content is rendered

3]
Output from xrandr --listproviders:
   Providers: number : 3
   Provider 0: id: 0x66 cap: 0x9, Source Output, Sink Offload crtcs: 4 outputs: 3 associated providers: 2 name:Intel
   Provider 1: id: 0x3f cap: 0x6, Sink Output, Source Offload crtcs: 0 outputs: 0 associated providers: 2 name:HAINAN @ pci:0000:01:00.0
   Provider 2: id: 0x3f cap: 0x6, Sink Output, Source Offload crtcs: 0 outputs: 0 associated providers: 2 name:HAINAN @ pci:0000:01:00.0

So I change with:
xrandr --setprovideroffloadsink 0x3f 0x66

4] DRI_PRIME=1 glxgears now gives:

radeon: Failed to allocate virtual address for buffer:
radeon: size : 65536 bytes
radeon: alignment : 4096 bytes
radeon: domains : 4
radeon: va : 0x0000000000800000
radeon: Failed to deallocate virtual address for buffer:
radeon: size : 65536 bytes
radeon: va : 0x0000000000800000
radeon: Failed to allocate virtual address for buffer:
radeon: size : 65536 bytes
radeon: alignment : 4096 bytes
radeon: domains : 4
radeon: va : 0x0000000000800000
radeon: Failed to deallocate virtual address for buffer:
radeon: size : 65536 bytes
radeon: va : 0x0000000000800000
radeonsi: Failed to create a context.
radeon: Failed to allocate virtual address for buffer:
radeon: size : 65536 bytes
radeon: alignment : 4096 bytes
radeon: domains : 4
radeon: va : 0x0000000000800000
radeon: Failed to deallocate virtual address for buffer:
radeon: size : 65536 bytes
radeon: va : 0x0000000000800000
radeon: Failed to allocate virtual address for buffer:
radeon: size : 65536 bytes
radeon: alignment : 4096 bytes
radeon: domains : 4
radeon: va : 0x0000000000800000
radeon: Failed to deallocate virtual address for buffer:
radeon: size : 65536 bytes
radeon: va : 0x0000000000800000
radeonsi: Failed to create a context.
X Error of failed request: BadValue (integer parameter out of range for operation)
  Major opcode of failed request: 154 (GLX)
  Minor opcode of failed request: 3 (X_GLXCreateContext)
  Value in failed request: 0x0
  Serial number of failed request: 30
  Current serial number in output stream: 32

"Apport" for this bug was run after going back to "xrandr --setprovideroffloadsink 0x66 0x3f".

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-18-generic 4.4.0-18.34 [modified: boot/vmlinuz-4.4.0-18-generic]
ProcVersionSignature: Ubuntu 4.4.0-18.34-generic 4.4.6
Uname: Linux 4.4.0-18-generic x86_64
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: nicola 1402 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Apr 15 11:55:17 2016
HibernationDevice: RESUME=UUID=449a6774-7719-42e0-ad0d-0941778d2be5
InstallationDate: Installed on 2016-04-14 (0 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Beta amd64 (20160414)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 008: ID 8087:07dc Intel Corp.
 Bus 001 Device 007: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
 Bus 001 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 5559
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-18-generic.efi.signed root=UUID=1505ea58-b580-4f52-b408-26294cb50da1 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-18-generic N/A
 linux-backports-modules-4.4.0-18-generic N/A
 linux-firmware 1.157
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/16/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.6
dmi.board.name: 0664DJ
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.0.6:bd09/16/2015:svnDellInc.:pnInspiron5559:pvr:rvnDellInc.:rn0664DJ:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Inspiron 5559
dmi.sys.vendor: Dell Inc.

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.6 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.6-rc4-wily/

[nicola dmt (nicola-dmt)]

It happened on a fresh install, and the computer is brand new so I don't have any clue about the past!

I've tested upstream kernel, and the bug seems to be fixed, but please check that I'm right:

- I turn on Ubuntu, I run glxgear, I get a normal frame rate of 60fps (I guess I'm using Intel graphics)

- xrandr --listproviders gives:
Providers: number : 2
Provider 0: id: 0x66 cap: 0x9, Source Output, Sink Offload crtcs: 4 outputs: 3 associated providers: 0 name:Intel
Provider 1: id: 0x3f cap: 0x0 crtcs: 0 outputs: 0 associated providers: 0 name:HAINAN @ pci:0000:01:00.0

Note that there were only 2 listed when I reported the bug

- DRI_PRIME=1 glxgears now works, gives extremely high frame rate (6000), renders smoothly

- xrandr --setprovideroffloadsink 0x3f 0x66 doesn't work anymore, now gives error:
 X Error of failed request: BadValue (integer parameter out of range for operation)
  Major opcode of failed request: 140 (RANDR)
  Minor opcode of failed request: 34 (RRSetProviderOffloadSink)
  Value in failed request: 0x3f
  Serial number of failed request: 16
  Current serial number in output stream: 17

So, even if I don't understand exactly how to switch rendering engine systemwide, I think that using DRI_PRIME=1 actually turns the GPU on and it is working fine now!

I'm tagging accordingly, but please tell me if I understand correctly.

[Flames_in_Paradise (ellisistfroh-deactivatedaccount)]

@ nicola:

Did you have activated the option "download updates during installation" ? If not, is the system updated to most current state?

Background: see Release Notes/Known issues [1] since you have a Intel Skylake-iGPU

I've seen that you are also capable to speak other languages from your profile, so if you like to lear more how to use the Hybrid-graphics on open-source drivers you can find some content on a local-community-wiki [2].

Please note also that AMDgpu is considered to still receive fixes [3]. Sound doesn't work for me with 4.6 RC4. It does with Mainline-Kernel 4.5.2

[1] https://wiki.ubuntu.com/XenialXerus/ReleaseNotes#A6th_gen_Intel_Core_CPUs_and_llvmpipe_software_rasterizer
[2] http://wiki.ubuntu-it.org/Hardware/Video/GraficaIbrida/Prime]
[3] https://www.phoronix.com/scan.php?page=news_item&px=Linux-4.6-APR21-DRM-Fixes

[Vishal Bhando (vishal-bhando)]

The last status is not as Fix Released -- I am too affected by this issue