After returning from suspend, both keyboard and mouse do not work.

Bug #1570389 reported by Lafiza Najmin
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

After returning from suspend, both keyboard and mouse do not work.
---
ApportVersion: 2.14.1-0ubuntu3.20
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC0D0p: annasha 2512 F...m pulseaudio
 /dev/snd/controlC0: annasha 2512 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=5bf56c59-c68a-4023-86f4-76ddf88d69af
InstallationDate: Installed on 2015-01-27 (443 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
MachineType: FUJITSU LIFEBOOK LH531
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-18-generic root=UUID=278715e4-3d9e-46ad-bb32-a3e4ac7b5e35 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-18.34~14.04.1-generic 4.4.6
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-18-generic N/A
 linux-backports-modules-4.4.0-18-generic N/A
 linux-firmware 1.127.22
Tags: trusty
Uname: Linux 4.4.0-18-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/28/2011
dmi.bios.vendor: FUJITSU // Phoenix Technologies Ltd.
dmi.bios.version: 1.15
dmi.board.name: FJNBB16
dmi.board.vendor: FUJITSU
dmi.chassis.type: 9
dmi.chassis.vendor: FUJITSU
dmi.modalias: dmi:bvnFUJITSU//PhoenixTechnologiesLtd.:bvr1.15:bd12/28/2011:svnFUJITSU:pnLIFEBOOKLH531:pvr:rvnFUJITSU:rnFJNBB16:rvr:cvnFUJITSU:ct9:cvr:
dmi.product.name: LIFEBOOK LH531
dmi.sys.vendor: FUJITSU

Lafiza Najmin (annasha)
summary: - After returning from suspend, both keyboard and mouse does not work.
+ After returning from suspend, both keyboard and mouse do not work.
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1570389

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Lafiza Najmin (annasha) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected trusty
description: updated
Revision history for this message
Lafiza Najmin (annasha) wrote : BootDmesg.txt

apport information

Revision history for this message
Lafiza Najmin (annasha) wrote : CRDA.txt

apport information

Revision history for this message
Lafiza Najmin (annasha) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Lafiza Najmin (annasha) wrote : IwConfig.txt

apport information

Revision history for this message
Lafiza Najmin (annasha) wrote : Lspci.txt

apport information

Revision history for this message
Lafiza Najmin (annasha) wrote : Lsusb.txt

apport information

Revision history for this message
Lafiza Najmin (annasha) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Lafiza Najmin (annasha) wrote : ProcEnviron.txt

apport information

Revision history for this message
Lafiza Najmin (annasha) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Lafiza Najmin (annasha) wrote : ProcModules.txt

apport information

Revision history for this message
Lafiza Najmin (annasha) wrote : PulseList.txt

apport information

Revision history for this message
Lafiza Najmin (annasha) wrote : RfKill.txt

apport information

Revision history for this message
Lafiza Najmin (annasha) wrote : UdevDb.txt

apport information

Revision history for this message
Lafiza Najmin (annasha) wrote : UdevLog.txt

apport information

Revision history for this message
Lafiza Najmin (annasha) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
description: updated
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.6 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.6-rc4-wily/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Lafiza Najmin (annasha) wrote :

No it didn;t happened after any upgrade, I just reported it recently, the problem is usual to my pc.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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