Canonical System Image

Sim Card unrecgnized after certain time elapsed

Bug #1568006 reported by Keith McNeill
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Incomplete
Undecided
Bill Filler
telephony-service (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I have a BQ Aquaris 4.5 After updating to TA-9, the phone now occasionally falsely reports that there is no SIM Card installed, therefore I cannot make calls or send SMS Messages.

There is no regualr pattern to this, so describing how to recreate the issue is a problem, but this nornally happens if I do not use the phone for over 12 hours.

I need to restart the phone and the SIM card is then recocnized.

Tags: sim
Pat McGowan (pat-mcgowan)
Changed in canonical-devices-system-image:
assignee: nobody → Bill Filler (bfiller)
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in telephony-service (Ubuntu):
status: New → Confirmed
Revision history for this message
Stefan Kalb (stefan-kalb) wrote :

Also happens on my mx4. Even with a stable connection it is not possible for me to receive or make calls for sure. Connection drops while dialing or when I try accept a call.
The first two days after a factory reset it was more stable, but now it's just not usable anymore. Sometimes SIM is forgotten within a few minutes.

Revision history for this message
Stefan Kalb (stefan-kalb) wrote :

Maybe connected to https://bugs.launchpad.net/ubuntu/+source/ofono/+bug/1581070

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