Characters corrupted during install on HPZ240

[Jürgen Böhm]

When installing Ubuntu 14.04 LTS Desktop from an install DVD isoimage on my machine

ubuntu-14.04.4-desktop-amd64.iso

HP Workstation Z240 Tower

CPU: Intel Xeon E3-1245v5 4C (3.50GHz, 8MB Cache, 2133 MHz FSB)
RAM: 32GB DDR4-2133 ECC (2x 16GB)
HDD1: 1TB SATA III, 7.200 U/min
HDD2: 1TB SATA III, 7.200 U/min
Graphic: NVIDIA Quadro K2200 4GB, PCIe
Optical Drive: DVD+-RW Slim SuperMulti, SATA
LAN: 10/100/1000 MBit onBoard

I encountered during installation problems with screen display of characters. Many characters appeared in the wrong color (white on grey instead of black on grey or other similar color changes) and so became nearly unreadable. Nevertheless I completed the installation mostly by guessing the unreadable parts (but could not use custom partitioning because it was too risky to enter the necessary data without being able to read the displayed texts).

The installed version showed similar color corruptions in all places where text was displayed. After installing the HP driver CD (hp_drivercd_ubuntu14_sp74252.iso) from the HP Homepage, the problem disappeared. Nevertheless I think the bug should be fixed, as it's a bit risky to go through the installation half blind.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 4.2.0-35.40~14.04.1-generic 4.2.8-ckt5
Uname: Linux 4.2.0-35-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 352.63 Sat Nov 7 21:25:42 PST 2015
 GCC version: gcc version 4.8.4 (Ubuntu 4.8.4-2ubuntu1~14.04.1)
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Apr 8 14:49:31 2016
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus: nvidia-352, 352.63, 4.2.0-35-generic, x86_64: installed
GraphicsCard:
 NVIDIA Corporation GM107GL [Quadro K2200] [10de:13ba] (rev a2) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:1097]
InstallationDate: Installed on 2016-04-06 (1 days ago)
InstallationMedia: Ubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 046d:c52b Logitech, Inc. Unifying Receiver
 Bus 001 Device 002: ID 03f0:2b4a Hewlett-Packard
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP Z240 Tower Workstation
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-35-generic.efi.signed root=UUID=0aa47642-197f-4c40-9fa4-fcbbdc24094f ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/01/2016
dmi.bios.vendor: HP
dmi.bios.version: N51 Ver. 01.12
dmi.board.name: 802F
dmi.board.vendor: HP
dmi.board.version: KBC Version 05.22
dmi.chassis.asset.tag: CZC61381CX
dmi.chassis.type: 3
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrN51Ver.01.12:bd03/01/2016:svnHP:pnHPZ240TowerWorkstation:pvr:rvnHP:rn802F:rvrKBCVersion05.22:cvnHP:ct3:cvr:
dmi.product.name: HP Z240 Tower Workstation
dmi.sys.vendor: HP
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Thu Apr 7 21:55:06 2016
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.17.2-1ubuntu9.1~trusty1

[penalvch (penalvch)]

Jürgen Böhm, thank you for reporting this and helping make Ubuntu better.

To see if this is already resolved, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

[Launchpad Janitor (janitor)]

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]