Causes Dropbox to crash when context menu item selected

Bug #1566999 reported by Brock Cochran
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
thunar-dropbox-plugin (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

In am in Xubuntu 14.04, Xfce 4.12. Dropbox version 3.16.1. When I select a context menu item in Thunar it causes Dropbox to crash. I need to log out and in again in order to re-start Dropbox. This has happened when selecting Copy Dropbox Link and View Previous Versions. I have not tested the other two menu items.

Other info: The Dropbox tray icon has been broken in Xfce since Dropbox version 3.14.x. I am just using my script, http://askubuntu.com/questions/732967/dropbox-icon-is-not-working-xubuntu-14-04-lts-64#answer-736727, instead of the workarounds listed there to fix the icon. I have much appreciated having this program. In the meantime, I am going to integrate new Dropbox CLI features including sharelinks into Thunar via custom actions https://www.dropbox.com/en/help/9192. Thank you

Revision history for this message
Unit 193 (unit193) wrote :

14.04 didn't release with Xfce 4.12, and thunar-dropbox-plugin wasn't even in the archive, so you seem to have gotten them from a PPA. If the PPA for thunar-dropbox-plugin is not the same one you got thunar from, there may be some incompatibilities (though technically shouldn't be.)

On Wily and Xenial, with thunar 1.6.10-(1,2), thunar-dropbox-plugin 0.2.1+dfsg1-2, and dropbox 3.16.1 I was able to right click the item in the Dropbox folder and copy the URL with no problems.

You may want to try running the command `dropbox stop` and `dropbox start -i` rather than logging out and back in, and also take a look at the log ~/.cache/upstart/startxfce4.log when the crash happens.

Revision history for this message
MikeTango (miketango) wrote :

I've been having the same problem with Thunar and DB for a while. Thunar 1.6.3, DB any version up to 3.12.5. I keep updating both, but the bug is recurring with every version.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in thunar-dropbox-plugin (Ubuntu):
status: New → Confirmed
Revision history for this message
linuxar (linuxar) wrote :

I have same problem (or similar) under Xenial Xubuntu 16.04.2 fresh install.

Dropbox is provided through the nautilus-dropbox package.

Revision history for this message
Unit 193 (unit193) wrote :

Can either of you get some logs, terminal output, or anything from the crashes? I haven't seen any myself, so can't really tell what's going on without some hints.

As a side note, newer versions of nautilus-dropbox should fix the indicator, and if you're still having issues you can change a line in /usr/bin/dropbox to include 'XFCE' in the array 'to_check'. Granted, this is a slight hack... The trayicon gives me more info, so I force that myself.

Revision history for this message
Theo Linkspfeifer (lastonestanding) wrote :

Waiting for further information.

Changed in thunar-dropbox-plugin (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for thunar-dropbox-plugin (Ubuntu) because there has been no activity for 60 days.]

Changed in thunar-dropbox-plugin (Ubuntu):
status: Incomplete → Expired
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