USB sound card not detected Razer Megalon headset

Bug #1564091 reported by Tony
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

Razer Megalon headset this device is not working on Ubuntu

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.2.0-34.39-generic 4.2.8-ckt4
Uname: Linux 4.2.0-34-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: tonmanayo 1617 F.... pulseaudio
 /dev/snd/controlC1: tonmanayo 1617 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Mar 30 23:13:10 2016
InstallationDate: Installed on 2016-03-13 (17 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_ZA:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_ZA.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: USB sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/24/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E1492IMS.10J
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: MS-1492
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: CR42 2M/GE40 2OC
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE1492IMS.10J:bd09/24/2013:svnMicro-StarInternationalCo.,Ltd.:pnGE402OL:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-1492:rvrREV1.0:cvnCR422M/GE402OC:ct10:cvrN/A:
dmi.product.name: GE40 2OL
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.

Revision history for this message
Tony (tonmanayo) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 15.10 (wily) reached end-of-life on July 28, 2016.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.

Changed in alsa-driver (Ubuntu):
status: New → Won't Fix
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