package firefox 43.0.4+build3-0ubuntu0.15.04.1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 127

[vsdpsingh]

after performing update it crashed automatically and in a process flow i am sending this. Hope this helps.

ProblemType: Package
DistroRelease: Ubuntu 15.04
Package: firefox 43.0.4+build3-0ubuntu0.15.04.1
ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
Uname: Linux 3.19.0-28-generic x86_64
NonfreeKernelModules: nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.17.2-0ubuntu1.8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: vishwadeep 1511 F.... pulseaudio
 /dev/snd/controlC1: vishwadeep 1511 F.... pulseaudio
BuildID: 20160106234352
Channel: Unavailable
Date: Tue Mar 29 20:56:39 2016
DuplicateSignature: package:firefox:43.0.4+build3-0ubuntu0.15.04.1:subprocess new pre-installation script returned error exit status 127
ErrorMessage: subprocess new pre-installation script returned error exit status 127
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2015-09-12 (199 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
IpRoute:
 default via 10.251.0.1 dev eth0 proto static metric 100
 10.251.0.0/16 dev eth0 proto kernel scope link metric 100
 169.254.0.0/16 dev eth0 scope link metric 1000
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 dpkg 1.17.25ubuntu1.1
 apt 1.0.9.7ubuntu4.2
RfKill:

RunningIncompatibleAddons: False
SourcePackage: firefox
Title: package firefox 43.0.4+build3-0ubuntu0.15.04.1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 127
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/20/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FF
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H81M-S1
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFF:bd06/20/2014:svnGigabyteTechnologyCo.,Ltd.:pnH81M-S1:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnH81M-S1:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: H81M-S1
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

[Paul White (paulw2u)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. You reported this bug when installing Firefox sometime ago. There have been many changes in Ubuntu and Firefox since that time. However, your problem should have been fixed with one of the updates.

It would help us a lot if you could confirm that this issue has been fixed. However, if it is still an issue, kindly upload the updated logs by running once in a terminal:

apport-collect 1563390

and add any additional information that you think relevant. Alternatively, please confirm that this is no longer a problem and that we can close the report. If we do not hear from you this bug report will automatically close in approximately two months time.

Thank you again for helping make Ubuntu better.

[Launchpad Janitor (janitor)]

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]